If you want to identify, attract and hire exceptional Executive and Managerial level talent who will acquire, retain and drive loyalty, sales and service within your organisation, talk to us.
We work in partnership with you to recruit individuals to direct, lead, analyse, design, or manage your strategy; driving your customer acquisition, retention and loyalty, developing your customer experience, analysing your customer insight, directing and leading your operations, delivering change programmes, tools and technology. All to enhance your customer, brand and business proposition.
We work with a broad spectrum of clients; global organisations, FTSE 100 companies, leading national brands, management consultants, international outsourcers, SMEs and independently owned, or private equity backed businesses.
We help our clients improve their operational, sales and customer landscapes across digital, multi, omni and traditional contact channels.
With a continuously expanding network of Directors, Senior/Mid Managers and skilled practitioners across Operations, Strategy, Loyalty, Retention, Customer Experience, Customer Insight, Business Intelligence, CRM, Digital, Sales, Contact Centres, Resource Planning, Programme Managers, Change and Customer Services, we have a proven reputation in helping our partner clients source and recruit talented, successful individuals to drive their business forwards.
May 16th 2017, location: The Brewery EC1 Members of the CCMA arrived to a surprisingly sunny London to enjoy the Q2 Seminar on Homeworking and Social Media best practice. Set in the very stylish venue, The Brewery on Chiswell Street, the … Continue readingSelf Management – Are You Ready to Start Firing?
You’re Fired! Not words anyone would like to hear, however words fans of the Apprentice will know well. There is much talk about being fired this week, with the sudden departure of James Comey, FBI Director, at the hands of … Continue reading