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If you want to identify, attract and hire Executive and Managerial level talent across Customer Experience, Customer Strategy and Customer Contact, talk to us.

We help you to recruit individuals to design your Customer Strategy, develop your Customer Experience, analyse your Customer Insight, direct and lead your Customer Contact all to enhance your Customer Service. We work with a broad spectrum of clients; global organisations, FTSE 100 companies, leading national brands, blue-chip contact centres, international outsourcers, SMEs and independently owned, or private equity backed businesses.

We have helped our customers improve their Customer landscape across digital, multi, omni and traditional customer contact channels, for customer service, customer experience, back office and sales.

With a continuously expanding network of Directors, Senior/Mid Managers and skilled practitioners across Customer Strategy, Customer Experience, Customer Insight, Digital Contact, Contact Centres, Resource Planning, Transformational Change and Customer Services, we have a proven reputation in helping our partner clients source and recruit successful individuals.

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Have You Turned for Customer Experience?

Did anyone watch The Voice debut on ITV this weekend? Don’t worry if talent shows and reality TV is not for you, as this is not an article about those, Will.i.am, or Tom Jones, but about Domino’s Pizza and the rise … Continue reading

UK Digital Experience Awards 2016

  I have judged at the UK Digital Experience Awards every year since it has started and I am still amazed each year with the amount of time and effort that is put in to, not only the entries and … Continue reading