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If you want to identify, attract and hire Executive and Managerial level talent across Customer Experience, Customer Strategy and Customer Contact, talk to us.

We help you to recruit individuals to design your Customer Strategy, develop your Customer Experience, analyse your Customer Insight, direct and lead your Customer Contact all to enhance your Customer Service. We work with a broad spectrum of clients; global organisations, FTSE 100 companies, leading national brands, blue-chip contact centres, international outsourcers, SMEs and independently owned, or private equity backed businesses.

We have helped our customers improve their Customer landscape across digital, multi, omni and traditional customer contact channels, for customer service, customer experience, back office and sales.

With a continuously expanding network of Directors, Senior/Mid Managers and skilled practitioners across Customer Strategy, Customer Experience, Customer Insight, Digital Contact, Contact Centres, Resource Planning, Transformational Change and Customer Services, we have a proven reputation in helping our partner clients source and recruit successful individuals.

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It’s Magic – The National Data Analytics & Insight Conference

Last week we were back at The National Data, Analytics & Insight Conference 2016, hosted by The Forum, which, once again proved to be a great success. The Forum gave an overview of where our industry is right now which … Continue reading

UK National Contact Centre Conference 2016

Our Round-up of a thoroughly enjoyable & informative event UK National Contact Centre Conference from the CCMA. Continue reading