• Identify
  • Attract
  • Hire
  • Blog-Conversation
Job Alert

Once you have subscribed you will be asked to confirm your email address and will then be able to control which Job Alerts you would like to receive from us.

Client driven

If you want to identify, attract and hire Executive and Managerial level talent across Customer Experience, Customer Strategy and Customer Contact, talk to us.

We help you to recruit individuals to design, develop and lead your customer contact strategies for digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales. We work with a broad spectrum of clients; global organisations, leading national brands, blue-chip contact centres, international outsourcers, SMEs and independently owned, or private equity backed businesses.

With a continuously expanding network of Directors, Managers and skilled practitioners across Customer Strategy, Customer Experience, Digital Contact, Contact Centres, Resource Planning, Transformational Change and Customer Services, we have a proven reputation in helping our partner clients source and recruit successful individuals.

Latest Tweets

Latest Blog

Customer Strategy & Planning 2016 – All The World’s a Stage

This year, Customer Strategy and Planning headed to Stratford-upon-Avon on the weekend of the 400th anniversary of William Shakespeare’s death, so the conference was full of inspiration and quotes from one of our greatest ever writers. This year’s conference ‘Breakthrough … Continue reading

Winning with Customer Experience 2016

A few weeks ago I headed to London to attend the Winning with Customer Experience conference. On arriving at the American Square Conference Centre the venue was impressive and I was greeted with a smile and guided to the conference, just in … Continue reading