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If you want to identify, attract and hire Executive and Managerial level talent across Customer Contact, talk to us.

We help you to recruit individuals to design, develop and lead your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales. We work with a broad spectrum of clients; global organisations, leading national brands, blue-chip contact centres, international outsourcers, SMEs and independently owned, or private equity backed businesses.

With a continuously expanding network of Directors, Managers and skilled practitioners across Customer Strategy, Customer Experience, Contact Centres, Resource Planning and Customer Services, we have a proven reputation in helping our partner clients source and recruit successful individuals.

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Sorry We Can’t Hire You – Wrong Industry!

Sorry We Can't Hire You - Wrong Industry! Why transferable skills regardless of industry could be useful in your search for top talent across planning, analytics and data. Continue reading

My Experience – Judging the UK Financial Experience Awards 2015

As a specialist executive recruiter in the customer experience space, and experienced Digital Experience Awards judge, I thought that it would be really beneficial for me to get involved in the first of the Financial Services Experience Awards. I took … Continue reading