Cloud Services Partner Manager

Job Ref: DJHB1038
Role: Cloud Services Partner Manager
Location: Remote Working, UK with travel
Salary: £50,000 per annum – double OTE
Jo Type: Permanent

Are you experienced in selling SAAS products to MSP’s?
Do you have the drive and tenacity to work independently?
Would you be happy to work remotely travelling to customer sites?
If so, this could be just the role for you.

We’re currently partnered with a great brand within the Cloud Services space who are looking for their next SAAS specialist to join their scaling UK business.
Working remotely as part of an extremely tight knit team, you will be responsible for the end to end process of New Business Partnerships with MSPs for the Cloud Services division.

Responsibilities will include:
• Sourcing, generating, following up and closing your own leads.
• Maintaining internal stakeholder relationships and ensuring excellent communications with the team.
• Maintaining consistent sales pipeline.
• Selling SAAS Cloud Service partnerships to MSP’s.
• Developing new business relationships with prospects across Northern Europe.

You will ideally be:
• Knowledgeable of Cyber Security, Cloud Services and SAAS solutions.
• Experienced in the development of partnerships and relationships with MSP’s.
• Able to work independently to generate revenue.
• Experienced in selling subscription cloud services with an average annual deal of £100K per MSP.

This is a fantastic opportunity for an experienced SAAS Sales professional to join a scaling team.
To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter any discussions or offer any assistance regarding sponsorship.

Head of Partner (Contact Centre Outsourced Relations)

Job Ref: DJMA1826
Job Title: Head of Partner (Contact Centre Outsourced Relations)
Location: UK with travel
Salary: to £80-90k plus bonus dep on candidate
Job Type: Permanent

An opportunity for an individual to take responsibility for the third-party relationships, commercials and performance of the sales channel partner programmes.

Owning the partner programme strategy for sales you will work with the senior leadership team, working collaboratively and closely across the operation, to understand, influence and develop customer contact strategy, marketing, channel contact and pricing, whilst delivering a fully compliant regulated operations across multiple sites. Looking to develop, and implement continuous improvement across people, process tools and technology to deliver an improved sales performance.

If you are interested to apply for this role, you will have proven experience owning an outsource programme, performance and contract relationship, with good experience of inbound and outbound sales channels and strategy. You will need the gravitas and influence to work within a large complex business to achieve an uplift in performance and people engagement.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Digital Analyst

Job Ref: DJPF1294
Job Title: Digital Analyst
Location South West
Salary: Up to £400 per day
Employment Type: Contract – 6 Months minimum

My client is looking for a Digital Analyst to support their Business Intelligence team expansion. You will design and implement dashboards to work across the whole organisation and have the opportunity to become the creator and storyteller of real actionable insight that provokes key stakeholders’ engagement and shapes the direction of the organisation.

Some of the Responsibilities include:
• Responsible for the Creating, Reporting and Evolving the suite of monthly digital performance indicators
• Be responsible for presenting digital customer experience insights to stakeholders
• Work across all direct channels and support wider data analysis
• Tracking and reporting on digital activity effectiveness

If you are interested to apply:
• Solid MySQL/SQL Server skills
• Good knowledge of Google Analytics (GA)
• Power BI visualisation experience
• Advanced Excel skills
• Confident communicator who can make recommendations and has the ability to tailor insight depth to tell a compelling story.
• Ability to deal with key stakeholders within the business

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Motor Claims Manager – Claims Operations Manager – Claims Manager

Job Ref: DJJM1242
Job Title: Motor Claims Manager – Claims Operations Manager – Claims Manager
Location: Madrid
Salary: 35,000 – 40,000 euro plus bens
Job Type: Permanent

We have an opportunity for an experienced Claims Manager who has experience and knowledge of Motor Insurance claims to take responsibility for a wider Claims assessment function looking at continuous improvement and identifying trends and root cause to improve operational process, liaising and managing key stakeholders where appropriate.

The Claims Manager will be responsible for refining operational processes, procedures and customer journeys to make sure the overall claims process is as lean, fast and efficient as possible. You will share technical expertise, advice and guidance with the management team.

The organisation offers a growing and positive environment, where personal development is encouraged and welcomed across the business.

As the Claims Manager, you will work across all claims departments, working closely with the team as well as heads of department and other senior customer management team to identify and develop best practice.

The ability to prioritise and set daily tasks, whilst recognising that flexibility may be required due to the day to day demands of the business will be key to achieving the best possible service levels. Input into strategy, development of continuous improvements will be part of your responsibilities.

Some of the duties will include:
• Assessment of process, procedure and policies, driving lean methodologies to create the most efficient operation.
• Conducting Due diligence using methods and practice.
• Positively influence and contribute to the team culture along with sharing best practice
• Provide exceptional customer experience by reviewing customer journey and root cause analysis
• Drive continuous improvement ethos within the team and the wider business
• Define and develop opportunities to improve processes, procedures and a better service proposition to customers

If you are interested in applying for this position, you will need a proven track record within Motor Claims management, you will need to have worked at a senior level previously and experience within a regulated environment is essential, however the ability to think differently, challenge the status quo whilst encouraging those around you to do the same will be key to this exciting role.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.