Identifying and attracting the leaders of tomorrow, today
Douglas Jackson deliver a tailored and truly consultative approach to both our clients and candidates across the Contact Centre, Call Centre and Customer Service industry.
Identifying, attracting and recruiting Directors, Heads of Department and Managers, across call centres, contact centres and customer service operations. Douglas Jackson are management recruitment specialists and can help you recruit; Contact Centre Managers and Directors, Customer Service Managers and Directors, Customer Experience Director and Managers, as well as specialist support function skills such as; Resource Planning, MI, BI, Dialler, Training, Telephony, Client Services, Complaints, Collections and Business Development positions.
Being independent, gives us the freedom and flexibility to commit sufficient resource and time to each individual campaign, whether it be search and selection, managed agency, contingency delivery or other consultancy services.
This ensures that we are working to our best ability for you, rather than trying to work to achieve activity targets for numerous clients at any given time. It also allows us the ability to offer exclusivity and dedication to our preferred suppliers who want to work with a true business partner, helping us to secure high calibre, skilled and experienced professionals for you and not your competition.
We work with a variety of organisations across the UK and internationally. Our assignments vary across blue chip call centres, head office customer service departments, telesales functions, outsourcers and for independent, start-up, or owner managed organisations.
Our consultants are all proven and experienced within the recruitment industry, with specialist market knowledge, to ensure we search and select the best possible talent available for each individual project.
Contingency Search and Selection
Our best relationships are forged by working together with a simple, open and honest communication channel. Through understanding your company culture, vision and philosophy, in addition to business challenges and objectives, we can identify and source the most suitable, inspirational directors, managers and leaders and provide the most effective business solution for your next hire.
Contact us to speak with one of our experienced specialist consultants and to learn more about how we can help support your next recruitment project:
We look forward to hearing from you.
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Call Centre Director, Contact Centre Director, Customer Service Director, Planning Director, Site Director, Operations Director, Head of Call Centre, Head of Contact Centre, Head of Customer Service, Head of Customer Experience, Head of Telesales, Head of Resource Planning, Head of Operational Planning, Head of Site, Head of Operations, Head of Training, Head of MI, Head of BI.