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CV Selection & Contingency

Recruiting effective leaders will drive your business growth and help you achieve an engaged, high performing team.

Douglas Jackson’s expertise within Executive and Managerial Customer Contact recruitment enables us to offer our clients rapid, transparent and cost effective contingency staffing solutions – ideal when operational objectives must be met within fixed time periods, or when internal recruitment has not been able to identify the right ‘talent’ match for your requirement.

We are proud to have been involved with the placement of a number of individuals who have delivered significant performance improvements and savings, some of who, have gone on to be part of achieving industry recognised ‘best practice’ and award success.

With a huge array of contacts across our extensive network and database, we are well placed to screen and short-list candidates for each role, submitting only the ‘best fit’ CV’s to you.

Moving forwards, we will manage the interview stages and upon acceptance of offers, oversee notice periods, liaise between all parties and ensure the process is as smooth-running as possible.

Whether you require a one-off management hire to design, or deliver your Customer Experience/ Customer Service Strategy, an Operational leader to help develop, train and coach your team and improve your Customer Service performance, a project team for a digital/multi-channel transformation programme, or additional skills across your Resource Planning, Analytics, Training/Support functions, our Contingency Recruitment service relieves the pressures of recruiting and maximises your resourcing investment.

Our fee only applies when we succeed in introducing you to an individual that you go on to hire.