VP of Customer Success

Job Ref: DJHB1011
Job Title: VP of Customer Success
Location: London
Salary: £60,000-£80,000 plus bonus / benefits + possible stock options
Employment Type: Permanent

Are you an SAAS specialist with extensive experience within the Customer Success space?
Does the idea of a diverse job role with a business who are in start-up phase interest you?
Perhaps you’d like the opportunity to mould and shape the UK division in the Customer Success arena?
If so, this could be just the role for you!

A great opportunity has arisen for an experienced Customer Success professional to take responsibility for the launch of a great SAAS technology-focused brand who are taking the UK market by storm before their official inception!

Having an existing customer base globally and due to their successes in the UK, my client is looking for a Vice President of Customer Success to spearhead the development of the division and to grow the UK based team.
It’s an exciting time to join the business as they move into the next phase of growth.

You will ideally be:
• Currently working as a VP Customer Success, Head of Customer Success, Lead or Head Account Manager.
• Experienced in building and managing a team from scratch.
• A minimum of 4 years’ experience in SAAS, Technology or Estate Agency industry.
• Happy to travel to the European HQ for meetings and training.
• Experienced in the development of relationships – particularly at C-Level.

This is an exciting opportunity to be part of the initial stages of a fast-growing business who already have a global presence.

You will be required to invest your time into the development of the UK business, and in return, the successful individual could also receive stock options as part of their role.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

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Location, London, Salary, South East, £60,000 - £100,000
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