Business Intelligence Analyst

Job Ref: DJPF1266
Job Title: Business Intelligence Analyst
Location Warwickshire, West Midlands
Salary: £40,000 + Benefits
Employment Type: Permanent

This is an excellent opportunity for an experienced Business Intelligence Analyst to join an established team. You will be responsible for delivering customer reporting to the wider business.

Some of the Responsibilities include:
• Create reports and dashboards that contribute to the delivery of the business’s vision for creating a 360-degree view of the customer.
• Set up reports and dashboards to track Marketing KPIs and supporting metrics.
• Establish robust ROI metrics for sales and marketing campaigns.
• Establish reporting to measure the sales pipelines and conversions, based on CRM data.
• Complete analysis of sales and marketing activity and identify opportunities
• Communicate results and business impacts of insight initiatives to stakeholders across the business.

If you are interested to apply:
• Advanced Excel skills are essential.
• Experience of MS Power BI software.
• SQL experience would be beneficial but not essential.
• Comfortable with handling data of different formats.
• Use of PowerPoint to create impactful slides and charts. We are looking for someone who is self-motivated, capable of working both individually and within a team, organised, and someone who has an excellent eye for detail.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Lead Tester

Job Ref: DJHB1007
Job Title: Lead Tester
Location: Nottingham
Salary: up to £45,000 plus bens
Job type: Permanent

Are you looking to work for a business that put their customers first ahead of profit margins?
Do you want to be part of an award-winning team who’re growing and going from strength to strength?

An opportunity has arisen for a Lead Tester to join a key client based in the Nottingham area on a permanent basis.

Working on the delivery of testing across multiple platforms for the upgrade of internal software for a Utilities brand, you will be leading a growing team within the Change department.

Responsibilities will include:
• Working alongside the BA team on the delivery of software upgrade tests both in a manual and automated setting.
• Leading the development of automated processes across the business.
• Working with the change team to analyse the outcome of data and to suggest improvements.

You will ideally be:
• Experienced in writing test scripts.
• Experience testing with 3rd party testing; ideally using Junifer systems or similar.
• Excellent communication skills and the ability to communicate at all levels with internal and external stakeholders.

The role will initially be the opportunity to take autonomy and control of the testing procedures for the business, with career progression opportunity to lead the testing team within the business who are experiencing exponential growth.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Senior Analyst / Senior Data Analyst

Job Ref: DJEM1007
Job Title: Senior Analyst / Senior Data Analyst
Location: Oxford
Salary: £65,000 depending on experience plus bonus
Employment Type: Permanent

Working in a brand new department within a well established company within the Travel sector, they are looking for three experienced Senior Data Analyst to work across two different divisions.

Some of the Responsibilities include:
• Working with both SQL and Tableau on a daily basis
• Working on and leading workstreams
• Pull and combine the data into analysis
• Engaging stakeholders
• Providing timely insights and analytical support to different internal stakeholders
• Identify the business and data structure to drive analysis in a self-sufficient way

If you are interested to apply you will need:

• Advanced Excel skills
• Understanding discussions around Search Engine Marketing (SEM)
• Experience in creating path flows, funnels and how to deep dive analysis into stage progression with a funnel.
• Have experience working on big scale operations, working with large amounts of data
• Good communication skills and the ability to present data in a user-friendly way to all levels of the organization.

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.