Job Ref: DJPF1313a
Job Title: Data Analyst
Location: Surrey – commutable from Central London
Salary: £40,000 – £45,00 + Benefits
Employment Type: Permanent
Are you an experienced Data Analyst with significant reporting and insight experience?
You will take on a new and exciting role, focusing on using data to pull together compelling reporting and a supporting narrative to illustrate how to improve the Customer Experience as part of the transformation programme.
• Use MS Excel and Power BI to pull data together
• Analyse and interpret data
• Provide commentary and recommend potential changes
• Present your findings to your line manager and eventually the rest of the business
If you are interested to apply:
• Strong people skills and the ability to collaborate with a range of audiences
• Great decision-making, communication and negotiation skills
• Previous experience as an analyst in customer services environment
• Power BI skills
To apply for this position please forward a copy of your CV to us. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.
Follow us on Twitter @callcentrejobs1
Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.
Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.