Job Ref: DJMA1779
Job Title: Digital Engagement Manager/Consumer Engagement Manager
Location: Central London, South East
Salary: £60 – 65,000 base salary dependent on candidate plus bens
Contract Type: Permanent
Working for a leading retail brand, this senior consumer engagement manager will take responsibility for defining and implementing digital and social engagement which will drive acquisition, conversion, engagement and conversion through an integrated full channel approach.
The role will lead a small team which consists of three areas; media advertising and social media, CRM and loyalty programs, content strategy and development.
Developing and optimising existing channels whilst identifying new opportunities to further recruit, engage and convert new and existing consumers. The Digital Engagement Manager will provide the target audience with relevant user experiences across media channels to drive sales and brand advocacy.
Reporting to the Marketing Director the Consumer Engagement Manager will be fully accountable and responsible for advertising, social media and CRM budget management. Improving marketing efficiency, effectiveness and driving change across the brand.
The role will require a Consumer Engagement Manager with good digital, social and CRM engagement strategy experience. An individual who is customer centric and data driven. You will be responsible for providing their target audience with consistent and relevant user experiences across the Brand media channels. Building on learnings identified through insight into consumer needs and behaviour.
If you are interested in applying for this position, the successful applicant will have proven experience leading a team, driving consumer and customer engagement in a retail, or, branded environment. Experienced across digital, social media and content strategy, you will need excellent attention to detail, have strong negotiation and communication skills and be used to working in a fast-paced environment.
To apply for this position please forward a copy of your CV to: email@example.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.
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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.
Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.