Head of CRM

Job Ref: DJEM1016a
Job Title: Head of CRM
Location: Luton
Salary: up to £90,000 plus & Benefits
Employment Type: Permanent

This is an excellent opportunity for an experienced Head of CRM to join a well-established CRM and Ancillaries team based in Luton. They are looking for someone who will be responsible for leading the CRM and Marketing digital transformation across the group.

Responsibilities include:
• Business Lead for the Group Marketing platform
• Defining business needs and working closely with the Technology team
• Transitioning the focus from traditional to digital and programmatic marketing to deliver a truly omni-channel marketing capability
• Leading a team of Senior Product Owners, Business Analysts and Campaign Planning
• Lead the development of the overall Group CRM marketing strategy
• Lead and develop the overall customer contact strategy and plan
• Lead the Centres of Excellence teams

Experience required:
• Someone who has worked in a large pan European business previously
• Proven and significant experience in leading business transformation
• Strong leadership skills
• Significant experience of developing data-driven and automated marketing and CRM programmes
• Good technology understanding
• Ability to speak German, French and Dutch would be desirable but not essential

To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Pre Sales Consultant (Spanish, German, Italian, French, Portuguese or Dutch languages are required)

Job Ref: DJMA1816
Job Title: Pre Sales Consultant (Spanish, German, Italian, French, Portuguese or Dutch languages are required)
Location: South East – Central London (with 50% travel including international)
Salary: £65,000 Plus OTE
Contract Type: Permanent

This is a newly created position to join a high growth, award winning, software and technology SAAS provider to large organisations across the Finance; Banking, Insurance, Telco, Public Sector, and Utilities markets.

The business is a developing, fast growth, entrepreneurial business and to continue with this growth they are looking to appoint a bi-lingual, or tri-lingual Pre Sales Consultant.

The Pre-Sales Consultant will be a subject matter expert across the product range, a knowledgeable and experienced individual that helps deliver sales cycles, providing quality solutions and technical presentations which add long term value.

You will work closely with the sales teams, stakeholders, potential and existing clients to understand and present effective customer journeys and case studies as part of the sales process. Using your knowledge of the customer through discovery meetings, you will work with the implementation and project teams to bring to life the customer requirement and objectives.

You will produce sales proposals and technical documentation, as well as delivering technical presentations to a varied, international audience.

If you are interested in applying for this position, you must possess fluency in at least one, if not two, or even three languages as listed in addition to English; Italian, Spanish, German, French, Portuguese or Dutch. You will have strong business analysis skills and a background or exposure to software development design and solution building within a commercial environment. The ability to communicate and present technical information to a varied audience will also be critical.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Customer Success, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.

Head of Revenue Management (Director)

Job Ref: DJMA1813
Job Title: Head of Revenue Management (Director)
Location: Europe, (If permanent relocation is not possible, the role can be home based, however there will initially be a requirement to be on site in a European city, followed by at least twice a month.
Salary: to 75-85,000 EUROS (Possible flexibility dependant on candidate)
Job Type: Permanent
Fluent English is required.

This is a newly created opportunity for an experienced Head of Revenue Management to join this fast growth online, digital, global business and one of the fastest growing technology businesses in Europe.

As the Head of Revenue Management, you will be an experienced manager, as well as strategist as you take responsibility for defining the business targets, budget definition and action plan to drive future performance. You will build and lead a new team who will deliver effective budgets, planning and pricing strategies to continually enhance the business performance and achieve company objectives.
You will take full ownership of business targets and budget definition, working with senior stakeholders, the board of directors and external investors to present and communicate business case, strategy and achievements across this international business.

You will lead the P&L performance control (from the very top line to the net revenue margin) vs. the defined budget.

Identify and optimise pricing opportunities identified through tactical pricing actions.

If you would like to apply for this exciting position, you will be an experienced strategic leader within revenue management, who would like the opportunity to build and develop a brand new, best practice function and team for an exciting, challenging online disruptor. You will need excellent stakeholder relationships, with the gravitas and communication skills to operate across all levels’ investors, board, stakeholders and peers.

The company Head Office is based in a large city in Europe, if permanent relocation is not possible, the role can be home based, however there will be an initial requirement to be on site within the European head office for the first few month, followed by a requirement of visits at least twice a month.
To apply for this position please forward a copy of your CV to: mail@douglas-jackson.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.

Follow us on Twitter @callcentrejobs1

Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Service, Planning, Data, Programmes, Change Transformation, Digital and Customer Contact.

Douglas Jackson are working as an Employment Agency in respect of this vacancy.

All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.