Job Ref: DJMA1828
Job Title: Customer Success Manager (French or German Speaking)
Location: South East, London, UK
Salary: £50-60,000 bonus and benefits
Employment Type: Permanent
This is a newly created position to join a high growth, award winning, software, service and technology provider to enterprise wide organisations. You will be working with large accounts and business to business customers to add value through training, relationship management and knowledge management, delivering a high level of customer satisfaction.
They are looking for a multi-lingual professional from either a Customer Service, or Customer Success, Account or Product Management background. Fluency in English and or French, or, German will be a requirement, as the successful candidate will be working with a portfolio of international clients. The role will also require some international travel.
The business are growing fast, this is an entrepreneurial business and each day will bring a fresh set of challenges. Individuals who do well here will need to be adaptable, able to work on their own initiative and used to working to support clients, service and or product propositions in an account management, knowledge management, training, coaching capacity. Excellent communication and relationship skills will be required.
To apply for this position please forward a copy of your CV to: email@example.com or visit us at: http://www.douglas-jackson.com. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.
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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.
Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.