Job Ref: DJPF1327
Job Title: Forecasting and Data Analyst
Location: North West
Salary: Up to £38,000 base, pension, benefits
Employment Type: Permanent
We are looking for an experienced Forecasting & Data Analyst in the North West.
As a planning specialist, you will play an integral part in the team by producing FTE modelling solutions to drive the most cost effective and efficient solutions for success.
Provide oversight and guidance on forecasting principals. This will include the utilisation of latest finance and marketing information, market conditions & historical analysis aligned with customer contact behaviour trends.
You will possess an understanding of Contact Centre dynamics, has plenty of personal drive, takes a proactive and responsible approach to your work and be able to manage your time/workload effectively, in order to meet demanding deadlines.
If you have experience of Workforce Management, Resource Planning and Contact Centre metrics and you want to work in an environment that will help you develop in a business that is rapidly growing, this role might be for you.
To apply for this position please forward a copy of your CV to us. We will acknowledge receipt of your CV and if we are able to progress your application then a consultant will be back in touch with you to discuss your application and interest in more detail.
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Douglas Jackson are a specialist recruitment consultancy and executive search company, working to hire exceptional talent for Executive, Managerial and skilled practitioner level appointments. Working in partnership with customer focused organisations, we offer a professional, trusted and quality service, to identify, attract and hire talented professionals within Operations, Strategy, Customer Experience, Intelligence, Customer Insight, Sales, Customer Service, Resource Planning, Data, Analytics, Programmes, Change, Transformation, Digital, Contact Centre and Customer Contact.
Douglas Jackson are working as an Employment Agency in respect of this vacancy.
All applicants must be eligible to live and work in the UK and or territory/location specified. We will not be able to enter into any discussions or offer any assistance regarding sponsorship.