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Quality driven – Sourcing exceptional talent

If you want to identify, attract and hire exceptional Executive and Managerial level talent who will acquire, retain and drive loyalty, sales and service within your organisation, for a retained search, CV contingency selection, or, interim fixed term contract, talk to us.

We work in partnership with you to make a difference and solve your recruitment challenges.   To recruit individuals to direct, lead, analyse, design, or manage your strategy.  Drive your customer service, acquisition, retention, success and loyalty.  Develop your customer experience.  Analyse your customer insight. Direct and lead your operations. Deliver change programmes, tools and technology. All to enhance your employee engagement, customer, CRM, brand and business proposition.

We work with a broad spectrum of clients; global organisations, FTSE 100 companies, leading national brands, management consultants, international outsourcers, SMEs and independently owned, or private equity backed businesses.

We help our clients design, lead and improve their operational, sales and customer landscapes across digital, multi, omni and traditional contact channels.

With a continuously expanding network of Directors, Senior/Mid Managers and skilled, subject matter expert practitioners across Operations, Strategy, Loyalty, Retention, Customer Experience, Customer Insight, Business Intelligence, Customer Success, CRM, Digital, Sales, Contact Centres, Resource Planning, Programme Managers, Change and Customer Services, we have a proven reputation in helping our partner clients source and recruit talented, successful individuals to drive their business forwards.

 

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Retained Search – Not Just For The C-Suite

Retained Search - Not Just For The C-Suite. A highly effective, thorough, professional process to help target and hire the right talent. Continue reading

The Digital Experience Awards 2019

Again, I had the pleasure of judging at this years’ UK Digital Experience Awards in London. What impresses me most about these events is the passion that the finalists have about their entries and their work in order to get to these … Continue reading