6 May 2022

A Pause for Menopause

Whilst some organisation have seen a massive uptick in D&I Activity, others have seen diversity projects take a back seat
11 October 2021

Stop Losing Your Diverse Talent

Whilst some organisation have seen a massive uptick in D&I Activity, others have seen diversity projects take a back seat
15 July 2021

Startup diversity still has some way to go…

Startup diversity lacks investment and recruitment initiatives, with over 50% of startups have no female senior leadership
19 December 2022

Are You Listening?

Are you Listening? When we think about the time and energy we put inot how to read, write and speak, vs how much time is given to listening, we see a significant gap appearing.
19 December 2022

Customer Careers – The Future CEO

Whilst some organisation have seen a massive uptick in D&I Activity, others have seen diversity projects take a back seat
19 December 2022

Who is the Chief Customer Officer?

Who is the Chief Customer Officer or the Chief Customer Experience Officer, what do they do and what does a job description look like
6 May 2022

It’s not all about the money

Whilst some organisation have seen a massive uptick in D&I Activity, others have seen diversity projects take a back seat
19 November 2021

Top Tips To Avoid Burnout

The demand on our leaders has been significant and whilst leading through a crisis and getting involved in the day to day can be exhilerating and fulfilling, the prolonged, relentless pace of change, coupled with the feeling that we alwasy need to be online or available is taking it’s toll.
11 October 2021

Is this the worse four letter word?

Whilst some organisation have seen a massive uptick in D&I Activity, others have seen diversity projects take a back seat
13 July 2021

When a wrong decision is better than none

When looking at top performing CEO's, the willingness to take decisive action was more likely to be a high-performing CEO
8 July 2021

Automation at what cost to service?

The decline of customer service, people leadership and bots, what is the best balance?
28 June 2021

Is The Chief Sustainability Officer

Leading investment company Blackstone, asked executives in companies controlled by its PE arm to regularly report on ESG matters
6 May 2021

Greg Reed, Board Director and Advisor

Hear from Greg Reed, Board Director and Advisor. Award Winning, high achieving executive, with a proven track record of delivering transformation and growth
28 April 2021

Help to move the dial when it comes to EDI…

How important is EDI, Equality, Diversion and Inclusion, to you and or your business. Latest research on why diversity matters shows
13 April 2021

Jo Causon CEO Institute of Customer Service

We were delighted to welcome Jo Causon, Chief Executive Officer of Institute of Customer Service to the Impact Room.
9 April 2021

Is a Chief Planning Officer Next?

What's Next For Planning... The rise of AI, Analytics and the role of a Chief Data Officer
30 March 2021

Do you have an Inner Cheerleader or Critic?

Do you have nagging thoughts that you’re not good enough? This negative, self-critical voice can undermine how we feel
15 March 2021

Diversity through recruitment

Are you considering a more diverse, inclusive recruitment strategy?