15 July 2021

Startup diversity still has some way to go…

Startup diversity lacks investment and recruitment initiatives, with over 50% of startups have no female senior leadership
19 March 2024

The Chief Customer Officer

One of the most significant contributions of a CCO is their ability to cultivate a customer-centric culture throughout the organization. By championing the importance of customer satisfaction, a CCO encourages every team, from marketing to product development, to prioritise the needs and preferences of customers.
19 March 2024

Applicant Unknown

As artificial intelligence (AI) advances it's reach across our activities and lives, job applications and how job seekers apply for positions is coming clearly into view
19 March 2024

Building Your Beach

Chyrels career spans over two decades, marked by her transformative role as the Chief Operating Officer at One Housing and now as an Executive Leadership Consultant and Non-Executive Director for the NHS. Chyrel's dedication to fostering inclusive environments where every individual can thrive is not just commendable; it's a blueprint for how leadership can ignite systemic change.
19 March 2024

Diversity and Inclusion

“ABI data shows the urgent need for action in order to increase diversity in the insurance and long-term savings sector. Ethnicity, age, gender, ability, socioeconomic backgrounds, there is a need to boost the attractiveness of the industry to people of all backgrounds. The Black, Asian and minority ethnic employees make up 10% of those holding entry level positions. At Executive and Board level this drops to just 2%. Improving diversity needs to be seen as a major long-term programme of cultural change that is properly resourced, planned, measured, monitored and supported by senior leadership.”
19 March 2024

Elevate Talent

In the fast-paced world of insurance, the competition for top talent is fierce. Traditionally, hiring decisions have leaned heavily on a candidate's skills and experience. But what if there's a better way to identify and nurture exceptional talent? Today, let's talk about prioritising potential in insurance recruitment.
19 March 2024

Insurance Future

AI : The future of Insurance Welcome to the future of the insurance industry, where the integration of cutting-edge technologies is poised to revolutionise the landscape. Join us on a journey into the possibilities that Artificial Intelligence (AI) holds for insurers and their customers.
19 March 2024

A COOs Guide

In the ever-evolving landscape of the UK insurance industry, characterised by digital transformation, shifting customer expectations, and dynamic regulatory changes, the pivotal role of Chief Operating Officers (COOs) cannot be overstated. As stewards of operational efficiency, these executives are tasked with orchestrating processes that drive success to new heights.
19 March 2024

The Rise of the CCO

The landscape of the insurance sector in the United Kingdom is in a state of evolution. This article focuses on the profound impact of the Consumer Duty, exploring how insurers can align their operations to not only meet the Duty's standards but to drive Customer Experience/
19 March 2024

Consumer Duty

The landscape of the insurance sector in the United Kingdom is in a state of evolution. This article focuses on the profound impact of the Consumer Duty, exploring how insurers can align their operations to not only meet the Duty's standards but to drive Customer Experience/
19 March 2024

Empathy and Vulnerability

Thierry Henry and his candid conversation with Steven Bartlett delved deep into the behind-the-scenes journey of success, the sacrifices made, and the crucial role of empathy and vulnerability in leadership.
19 March 2024

Unsung Hero

This was a great opportunity to learn more about both the current and future Hydrogen landscape and it's importance in the journey to Net Zero.
19 March 2024

Female Leadership

Hiring Directors in the Utilities industry: are soft skills or technical skills King?
19 March 2024

Celebrating Success

Holly Beeston, who was recently honored at the Great British Businesswoman awards ceremony for her finalist nomination in the Businesswomen of the Year, Utilities category.
19 March 2024

Chief Customer Officer

The Power of Customer-Centric Leadership: Why Your Utilities Business Needs a Chief Customer Officer
9 June 2023

What’s The Secret Sauce Of The World’s Top Performing CEOs?

When about 40% of new CEOs fail within the first 18 months and the odds that a CEO will lead an average company to become a top-quintile performer are only 4 percent, what does separate the top performing CEOs?
9 June 2023

5 Secrets Your Contingent Recruiter Doesn’t Want You to Know

Do you ever wonder why your recruitment campaign is so hard? Do you ever wonder why the recruiters don't deliver on your role? What if I could tell you there is a way where you can get your recruiter to spend over six times more time on your job search? Interested? Then read on in 5 Secrets Your Contingent Recruiter Doesn’t Want You to Know….
19 December 2022

Are You Listening?

Are you Listening? When we think about the time and energy we put inot how to read, write and speak, vs how much time is given to listening, we see a significant gap appearing.