Douglas Jackson – Douglas Jackson

Douglas Jackson

28 June 2024

Celebrating Pride and Allies

The part we play in continuous journeys and improvement of our workspace and our communities is critical in fostering a more diverse workforce and a safer place for everyone to be their true and authentic selves.
27 June 2024

A Deep Dive Into Top Priorities For Operational Support Leaders

What is of importance to the Operational Support Director and the COO, whilst Operational Support functions now are doing much more in a modern business, AI, tools Tech, Analytics etc you might be surprised at what comes out top in this research
27 June 2024

Do I Need A Resource Planning Director

What is a Resource Planning Director and Should You Hire one for your company? Video and more information inside.
27 June 2024

The Importance of Resource Planning, Analytics, and Customer Insight Roles

Operational Support functions are essential to running and effective and efficient operation, helping your business thrive. Find our why resource planning, insight and analytics roles are so crucial for your company and how to hire a good one
19 March 2024

The Chief Customer Officer – Who Are They and Do You Need One

One of the most significant contributions of a CCO is their ability to cultivate a customer-centric culture throughout the organization. By championing the importance of customer satisfaction, a CCO encourages every team, from marketing to product development, to prioritise the needs and preferences of customers.
19 March 2024

Building Your Beach – Housing Association COO Insights

Chyrels career spans over two decades, marked by her transformative role as the Chief Operating Officer at One Housing and now as an Executive Leadership Consultant and Non-Executive Director for the NHS. Chyrel's dedication to fostering inclusive environments where every individual can thrive is not just commendable; it's a blueprint for how leadership can ignite systemic change.
19 March 2024

Stop Losing Your Diverse Talent and What To Do About It

Whilst some organisation have seen a massive uptick in D&I Activity, others have seen diversity projects take a back seat
19 March 2024

Diversity and Inclusion in Insurance

“ABI data shows the urgent need for action in order to increase diversity in the insurance and long-term savings sector. Ethnicity, age, gender, ability, socioeconomic backgrounds, there is a need to boost the attractiveness of the industry to people of all backgrounds. The Black, Asian and minority ethnic employees make up 10% of those holding entry level positions. At Executive and Board level this drops to just 2%. Improving diversity needs to be seen as a major long-term programme of cultural change that is properly resourced, planned, measured, monitored and supported by senior leadership.”
19 March 2024

Elevate Talent across Insurance

In the fast-paced world of insurance, the competition for top talent is fierce. Traditionally, hiring decisions have leaned heavily on a candidate's skills and experience. But what if there's a better way to identify and nurture exceptional talent? Today, let's talk about prioritising potential in insurance recruitment.