Travel, Retail, Hotels and Hospitality
Executive Search and Recruitment Services
We help you hire more impactful leaders, SVP, Directors and C-Suite professionals as well as critical subject matter experts to drive and deliver performance, scale, growth and transformation for your Retail, Travel or Hospitality business.
Retention Rate
Years Experience
Diversity
Retail, Travel and Hospitality Recruitment and Executive Search Services
At Douglas Jackson, we partner with leading businesses across the travel, hospitality, and retail industries to identify, attract, and retain exceptional executive and senior leadership talent.
In sectors where customer experience, digital transformation, and brand loyalty are critical to growth, we understand the importance of hiring leaders who can drive operational excellence, enhance guest and customer satisfaction, and deliver measurable commercial impact.
Whether you're a global retail brand, a luxury travel provider, or a fast-growing hospitality group, our bespoke executive search and recruitment solutions help you build diverse, high-performing teams that keep you ahead in an increasingly competitive landscape.
From Chief Customer Officers and Chief Operating Officers to Digital, Marketing, and Transformation Leaders, we specialise in connecting organisations with talent that not only fits your culture but fuels your long-term success.
We offer a completely confidential service proposition, working in true partnership with you to achieve the right outcome for all.
Customer | Operations | Experience | Digital | Strategy | Planning | Marketing | Omnichannel | Insight | Product | Analytics | CX/DX | Contact | Service | Success | Forecasting | Marketing | Ecommerce | Data | SaaS | Transformation | AI
Hire High Performance, Exceptional Talent For Retail, Travel and Hospitality.
Delivering Impactful, Diverse Talent and Leaders across Retail, Travel and Hospitality
Delivering Digital Futures: Transformative Leadership for true omnichannel environments and effortless guest services.
Diverse Leadership: A commitment to proven long and shortlists of more diverse talent.
If you are considering C-suite, SVP, Director, NED appointments on a permanent, fractional, or interim basis for your Travel, Retail or Hospitality business, B2B or Director to Consumer. Contact us to see how our tried and tested Impact 360 process will help you improve the retention and success of your new hires.
Michelle Ansell had the opportunity to meet with Jo Garland, now of Lego and formerly of Asda and John Lewis to learn more in this Impact Room epidose.
Schedule a no obligation meeting to discuss more about how best to hire your next Travel, Retail and or Hospitality SVP, Senior Director, or Highly Skilled Subject Matter Experts
Retail, Travel and Hospitality Client Success Stories and Case Studies
Take a look at some of our recent Case Studies:
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- Chief Operations Officer for a luxury beauty supplier
- Guest Experience Director for one of the world's leading cruise organisations
- European Customer Experience Director for a leading and award winning retailer
- Contact Centre Director for a luxury hotel and residence
- A Head of Resource Planning for the UK's leading Airline
- Operations Business Analyst for a B2B Tailor Made Travel Provider
If you are considering an Executive, or Senior leadership appointment, or subject matter expert hire across your Retail, Travel, or Hospitality/Hotel business then speak to the team at Douglas Jackson and learn how many of these appointments are still with the companies today and have achieved multiple accolades, awards and promotions.
