Douglas Jackson is the trusted boutique executive search partner for senior leadership roles across Operations, Transformation, and Customer Experience.
We deliver complex, cross-sector appointments across Financial Services (Banking, Building Societies, FinTech), Utilities (Energy, Water, Renewables), Housing Associations, Insurance, Retail, FMCG, Travel, Telecoms, Gaming & Gambling, Consumer Services, Consultancy, and Professional Services.
Our Impact 360 methodology ensures the right cultural and behavioural fit, reducing costly hiring mistakes and improving retention. With a proven track record in diversity, we help organisations secure leaders who stay longer and deliver measurable impact. Driving growth, efficiencies, scale, transformation and exit.
Executive Search Impact 360 Process:
A dramatically higher chance of hiring the right leader first time
- 96% of Impact 360 placements are still succeeding beyond 12 months in role.
A hiring process that saves you time and removes operational disruption
- Your role is decision-making, not sifting, chasing or guessing.
Leaders who stay longer and deliver stronger outcomes
- Our process identifies not only who can do the role, but who will succeed in your environment.
Meaningful diversity built into every longlist and shortlist
- 57% of all appointments since 2017 represent diverse hires.
A transparent, evidence-based search you can trust
- Behavioural profiling, competency testing and insight you can act on.
Your goals become our goals.
Impact 360 ensures your next hire accelerates your success, not delays it.
Executive Search - Executive Assessments:
We also offer a comprehensive range of tailored executive assessments, behavioural assessments, job profiling.
Utilising qualified, proven tools and professionals, at a fraction of the price of some of the well known firms. Helping you to mitigate the risk of a bad hire. In fact, many of our placements go on to receive multiple promotions, industry recognition and award success.
When you fully understand the individuals in your organisation, you can build happy, high performing, and healthy teams. These teams will ultimately deliver the results that you and your organisation needs.

Recruitment Search and Selection That Partners Your Business with Diverse Impactful Talent
87% of executives said they were experiencing skill gaps in their workforce or expected them within a few years. But less than half of respondents had a clear sense of how to address the problem. (McKinsey)
We are proud to have partnered with many award winning, leading, and scaling organisations as they develop their operational, experience, digital, employee and data strategies. Delivering significant transformation, growth, scale, sale and exit values.
Placing C-Suite, NED's, Directors and key leadership appointments to improve customer, employee and product/service offerings, revolutionising how they do business, acquire and retain their customers. Providing a great place to work for their colleagues.
We help some of the world’s leading brands and blue-chip organisations, as well as start up, rapidly scaling PE/VC backed business to identify the key skills, experience and ultimately the ‘right fit’ for your business. Hear from our clients.
Top C-Suite, Board and Senior Leadership Executive Search – Inclusion/Diversity
As a forward thinking leader, the ability to identify, attract and hire talented, resilient, diverse leaders is critical to you and your business success.
Let us help you take the uncertaintity out of your leadership appointments.
An independent boutique search business, we work diligently to secure the right outcome for you. Your goals become our goals.
Re-hashed long lists and a one size fits all approach doesn’t work.
Every assignment is tailored according to your unique challenges and needs.
For more diverse and inclusive recruitment shortlists, we help our clients who want to attract diverse talent and create a culture of inclusion by delivering more balanced long and shortlists.

