The Impact Room Podcast – Where exceptional, diverse and impactful leadership and wisdom is shared...
The Impact Room is a Business, CX and Leadership Podcast bought to you by Douglas Jackson.
Stay updated with our latest episodes. We dive deep into pressing topics that impact your customer led business, featuring interviews with influential leaders and in-depth discussions on the future of leadership, business, Customer Experience, Diversity and industry trends.
Hear from CEOs, COOs, Chief People Officers, Chief Customer Officers, Chief Marketing Officers, Director of Customer Experience, Customer Success Directors, Managing Directors and Diversity and CX Advocates in this podcast designed to help inspire and share lived experiences, offering sound advice for your personal and career development and to help drive business success.
Insurance. Financial Services, Banking, Utilities. Housing Associations. Retail. Travel. BPO. Telco. SAAS. Diversity. Leadership
Our podcast covers a wide range of topics, including:
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Leadership
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Entrepreneurs, Unicorns and Investors
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Diversity and Inclusion in Leadership
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Business Transformation
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Customer Experience
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Customer Success
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Operations/Risk/Compliance/Cyber
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Industry Trends and Innovations
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Executive Search Strategies
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How to hire more impactful leaders who stay for longer
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Top tips for aspirational leaders
Featured Guests
We bring you conversations with some of the most respected names in the industry. Our guests share their unique perspectives and experiences, providing valuable insights that you can apply to your organisation as well as your own development and career.
You can access any of the Video Podcasts by clicking the images below and if you would prefer to listen, you can go here.
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