Developing a highly effective Customer Strategy and delivering a high-impact, efficient Customer Experience will differentiate your business and brand.
Douglas Jackson Search is a digital executive search, award-winning recruitment platform, delivering cutting-edge behavioural assessments and comprehensive candidate introductions, which raises the success, longevity and retention of your hires and reduces your cost, time and risk.
Douglas Jackson has access to a pool of top-flight, proven candidates across Customer Strategy, Customer Experience, Customer Insight, Contact Centre and Customer Services, offering a diversity of skill-sets, vertical market sector knowledge and business-critical expertise.
We have supported many leading organisations to successfully hire Directors, Leaders and ‘Head of’ appointments including; Chief Customer Officer, Customer Strategy Director, Customer Experience Director, Customer Service Director, Contact Centre Director and Operations Director roles, as well as skilled strategic and ‘head of’ appointments.
We work in total partnership with you to understand and develop a clear and detailed brief and hiring plan. As your retained recruiter, our experienced Researchers and Consultants will proactively identify and target talented professionals who match your industry, skill, or, experience search requirements.
When looking to recruit an executive appointment, senior leader, or, highly skilled role, it is imperative that the opportunity is presented to individuals who match your requirement, whether or not they are actively looking for a new role. We will then go on to undertake in-depth candidate screening, interviews, job and behavioural profiling, to establish career history, competency, organisational capability, culture fit and aptitude.
Only those high-calibre candidates offering the best fit for your specific requirements and business, will then be presented to you on a ‘short list’ – reducing the number of people you need to screen and interview, speeding up the selection process and maximising business-critical management time.
As your retained recruiter, Douglas Jackson will work in total partnership with you, sharing your commitment to finding absolutely the right candidate. Our experience proves that conducting a more professional, highly personalised search process results in a more successful hire.
Contact us for a free demonstration and no obligation discussion and learn more about how we can help attract exceptional talent to your organisation on 0345 620 9720.