Chief Customer Officer, SES Water

CEO Valda Energy

Director of Operations Energy Ombudsman - Hannah Harrison

Chief Purpose Officer Dr Elizabeth Blakelock

Former Director of Residential Services and COO E.On Damian Kirk

Rob Sawle, Director of Utilities, at Sigma Connected Group

 

Why it matters to you - at a glance

72

Hours


Within the first few days, typically, 72 hours we will be able to share with you a handful of example market profiles to help define the search
96%

Retention Rate


There is a 96% retention rate for employees recruited through our Impact 360 process who are still in post after the first 12 months
58%

Diversity


58% of our appointments are from underrepresented talent over the last 7 years. No token diversity metrics here, intentional diverse long and shortlists
20

Years Experience


Established in 2017, the team at Douglas Jackson have almost two decades of experience working to support clients like you across the Utilities sector
90%

Success


The senior Utility leaders placed across Energy, Gas, Water, Electric Vehicle and other Utilities, over 90% have had a positive impact in the first 12 months

Renewables

Water

Nuclear

Energy

Electric

Cleantech

 

Chief Customer Officer, COO, Operations Director, Field Operations, Production, Metering, Billing, Logistics, Water, Energy, Electric, Gas, Batter, Storage, Cleantech, Renewables, EV, Infrastructure and Sustainability.

We support Utilities organisations, as well as SaaS and professional service providers who also support the Utility market.  Investors, Chairs, CEOs, COOs, CPOs, and business leaders, helping you hire more impactful, diverse leaders and skilled subject matter experts to drive your business transformation, performance and growth. Saving you time and money. 

We have a passion and commitment for Diversity and the production of balanced representation across our long and shortlists.  We are an advocate of WUN (Women in Utilities Network) and WiCX (Women in Customer Experience). 

Since 2017 - 57% of our appointments have been from diverse individuals, 24% of which were ethnically diverse. 

Learn more about our Executive Search Service.

Utilities Leadership Executive Search, Recruitment Consultants________

At Douglas Jackson, we help Utilities businesses hire exceptional leaders who deliver lasting impact. As an independent, boutique executive search and recruitment consultancy, we partner with CEOs, COOs, HR Directors, and senior leadership teams to identify and secure diverse, high-performing talent who stay longer, perform better, and drive transformation.

Our proven Impact 360 Search Process has delivered senior appointments and subject matter expert hires for large blue-chip, FTSE 250, and global award-winning organisations across the Utilities sector, as well as scaling and transforming Series B, Series C, PE-backed, and VC-backed utility companies. We have successfully placed leadership talent across energy, water, gas, and renewable utilities, including roles such as Chief Customer Officer, Chief Operating Officer, Director of Operations, Chief Finance Officer, Transformation Director and senior technical and operational specialists for Operational Support, Metering, Billing, Planning, Insight Analytics and AI.

By combining deep sector insight with a highly personalised, data-led search process, we help utilities businesses strengthen their leadership, navigate complex market change, and accelerate growth in a rapidly evolving, regulated environment.

We offer a completely confidential service proposition, working in true partnership with you to achieve the right outcome for all.

 

Utility Leadership Articles and Insight. 

A snapshot of Utility leadership articles and insight which feature in The Utilities Leadership Pulse  - A headhunters guide to leadership, with tips, news & thoughts for business & individuals across the Utilities industry.

We would like to celebrate the remarkable achievements of our own Holly Beeston, who was recently honored at the Great British Businesswoman awards ceremony for her finalist nomination in the Businesswomen of the Year, Utilities category.

The awards, sponsored by Stella Insurance featured over 600 submissions from women across various industry sectors, a shortlist of 200 finalists and then 23 winners were selected 

Our Managing Partner, Michelle Ansell joined Holly to show her support, immense pride and to help celebrate Holly's fabulous achievement. 

Michelle said "Holly has had a fantastic year this last year, delivering against some really tough recruitment assignments, she has continued to work with some amazing brands and business and the individuals she has supported in their new careers have made significant impacts across the Utilities sector: Energy, Gas, Water, Renewables, BPO and Tech. Holly is passionate about Diversity and has also been an active member and advocate for WUN - Womens Utilities Network helping to further the opportunities available to women across the sector, she has spoken to aspirational female leaders at Women on Boards and the Institute of Water

Many congratulations and well done to Holly from all the team.

Hiring Exceptional Utility Leaders

At Douglas Jackson, we partner with leading Utilities organisations, across energy, gas, water, sustainability, and cleantech, to secure transformative leaders who deliver measurable impact. Our expertise spans appointing Non-Executive Directors, Executives, and Senior Leadership professionals on a permanent, fractional, or interim basis, helping our clients strengthen leadership, improve retention, and achieve sustainable growth.

Driving Success in Every Watt – Placing visionary energy leaders who fuel innovation, enhance operational efficiency, and deliver customer-centric transformation.

Gas Leadership Excellence – Appointing proven leaders who drive strategic growth, manage complex infrastructure projects, and unlock new market opportunities.

Water Industry Expertise – Delivering senior talent who ensure regulatory compliance, optimise performance, and lead with environmental stewardship.

Electrifying Leadership Bench Strength – Building high-performing teams that accelerate the shift to renewable energy and future-proof operational capacity.

Sustainable & Cleantech Leadership – Providing leaders who champion ESG principles, spearhead decarbonisation, and deliver a resilient, low-carbon future.

Championing Diversity in Utilities – Fostering inclusive leadership teams, empowering women, and ensuring talent reflects the communities our clients serve.

When exceptional leadership matters, our proven Impact 360 Search Process ensures you hire the right leaders, those who stay longer, perform better, and deliver lasting results.

In a recent Impact Room edition Holly Beeston, Utilities Practice Lead at Douglas Jackson, engages in a deep dive with Dr. Elizabeth Blakelock, a distinguished regulatory academic and a key figure in the UK Regulators network's Vulnerability Academy who is known for empowering changemakers to transform society.  Watch here. 

Hear from Hannah Harrison, Director of Operations at the Energy Ombudsman and International Hockey Umpire. Hannah is a dynamic force, not only leading teams in the utilities industry but also achieving her dream of umpiring at world-class tournaments, including the prestigious Paris 2024 Olympics.  

Watch here. 

Schedule a no obligation meeting to discuss more about how best to hire a Director across your Utilities business

Utilities Success Stories: Transforming Organisations Through Leadership

Take a look at some of our recent Case Studies:

 

 
If you are considering an Executive, Senior leadership appointment, or subject matter expert hire across your Utility business then Douglas Jackson are leading the way in Customer Experience and Operational executive search. Contact us to see how our tried and tested Impact 360 process will help you improve the retention and success of your new hires and if diversity is important to you in your next shortlist, 58% of our appointments were from diverse individuals since 2017.
Schedule a no obligation meeting to discuss more about how best to hire your next Utility leader, or subject matter expert