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In our latest episode, we speak with Karen Hogg, Karen is a business coach and mentor, Karen has experience working at a C-suite executive level with brands such as Axa, Sainsburys Bank and more latterly Atlanta Group as COO, Chief Operating Officer, before taking on the newly created role of a Chief Customer Officer, CCO.
- Hear from Karen about how the business landscape has changed
- The key ingredients for business and individuals to thrive
- How the role of a Chief Customer Officer can best serve a business and what Karen learnt from being in this newly created role
- How we can help drive change across diversity and inclusion, boosting the attractiveness of the insurance industry to people from all backgrounds
- How the last few years have affected women and leaders in the workplace
- Why so many businesses lose their way when it comes to people and customers.
The Impact Room is available as a video podcast and podcast which is also listed on Spotify. Apple, Alexa, Samsung and Google Podcasts.
If you would like me to signpost you to any particular subject matter or feature, do drop me a note, or if you would like to see a focus around a particular role or subject in a future edition, do let me know.
