


The Net Zero Unsung Hero?
19 March 2024


Consumer Duty: An Opportunity for Consumer-Centric Excellence
19 March 2024Thierry Henry and his candid conversation with Steven Bartlett delved deep into the behind-the-scenes journey of success, the sacrifices made, and the crucial role of empathy and vulnerability in leadership.


Recently, I was listening to the latest episode of the DOAC podcast featuring the legendary Thierry Henry. His candid conversation with Steven Bartlett delved deep into the behind-the-scenes journey of success, the sacrifices made, and the crucial role of empathy and vulnerability in leadership.
Empathy Beyond Understanding: In the dynamic landscape of the Utilities sector, empathetic leadership is proving to be a cornerstone for success. It goes beyond understanding; it’s about truly feeling and acknowledging the experiences of those around us. In our industry, marked by demanding work and complex challenges, cultivating empathy creates a supportive environment. By actively listening to our team members, we build trust, boost morale, and enhance collaboration. Empathy allows us to appreciate the unique perspectives of our diverse workforce, fostering a workplace that values every individual.
Vulnerability as a Catalyst for Innovation: Leadership often conjures images of strength and confidence, but embracing vulnerability can be a powerful asset. In the utilities sector, where unexpected challenges are a daily occurrence, leaders who acknowledge their vulnerabilities create a culture of openness and innovation. Sharing personal experiences of overcoming obstacles fosters camaraderie, inspiring teams to approach challenges with creativity and resilience.
So what are the benefits for Utilities Leadership:
Continue reading in the Utilities Leadership Pulse here.