Have You Turned for Customer Experience?
9 January 2017Here’s to the next 10!
3 April 2017How confident are you, or your leaders, when it comes to hiring the right person for your business?
Following a recent business survey, The Recruiting Times found that 55% of business leaders believe their lack of recruitment credentials, process, or technology would lead to hiring the wrong candidate. Read the full article here.
Sourcing and selecting the right candidate, who will deliver on behaviours and culture, is as important as hiring the right skills and experience. Yet, many organisations and leaders lack the fundamental tools and experience to confidently do so.
Bad hiring decisions are bad for business; they cost your business time and money, they reduce employee morale and motivation, they risk customer loyalty and brand reputation.
Up until now and outside of the global search firms, there has been very little offered to help companies hire talented, skilled leaders who don’t just look like they are ‘able to’ and ‘can do’ the job, but ‘will do’ the role. This is where Douglas Jackson Search can help to hire new talent, that is more successful and stays longer in post, helping save you time and money.
Douglas Jackson Search offers a suite of assessment tools, giving you and your Hiring Managers an opportunity to develop an in-depth behavioural, in addition to job profile for each role. To view and assess video applications, competency questions, CV’s, candidate bench-marking, Job Fit, Interview Guides and McQuaig behavioural assessment reports , all in one place, anywhere at anytime. Read more.
Combining this tool with our team of consultants, who have in excess of 80 years collective recruitment experience, we deliver a professional, quality approach, offering the best, most robust solution and service to enable highly effective talent acquisition.
If you would be interested in a free, no obligation demonstration which will help take the guesswork out of your selection process, then please contact us on Tel: 01543 308630, or email: mail@douglas-jackson.com
Hiring effective and experienced talent within Customer Experience, Customer Strategy, Customer Service and Customer Contact Channels is something Douglas Jackson has been working in partnership with many leading, forward thinking business and brands for some time. We have an extremely strong network of Interim Executives and Permanent Senior Leaders; Exec board, Chief Customer Officer, Director, Heads of Department and Managers within Customer Strategy, Customer Experience, Digital Experience, Customer Service and Contact Centres.




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[…] You may have already read about, or, utilised our retained search offering; Douglas Jackson Search , which offers job analysis and behavioural profiling. 96% of new employees recruited using the Douglas Jackson Search methodology are with the same employer after a minimum of 12 months. Read more here in Are Your Leaders Hiring The Right Person? […]