The Future of Work in Contact Centres
14 November 2019Stability In a Changing Market
11 December 2019
It was the biggest yet, with 1300 attendees from over 24 countries arriving at the Battersea Evolution for the 2019 European Contact Centre and Customer Service Awards.
This year the event was hosted once again by Fiona Bruce, who was joined by boxing legend Frank Bruno, who was funny, warm and a pleasure to meet. Frank also talked about his thoughts on dealing with mental health issues and his charitable work to help others through the Frank Bruno Foundation.
‘This years charity was Papyrus, who work to prevent young suicides, currently the biggest killer of young people under 35.
Once again Ann-Marie Stagg and her team delivered an amazing event, well organised, great entertainment and good food.
Many congratulations to all the winners and to Ovo Energy who took the Gold award for the Douglas Jackson sponsored category Most Effective Management of Peak Demand.
It was great to see so many of our clients and candidates be recognised for some fantastic programmes and success, well done all!!
A full list of winners can be found here.
