Candidate Experience – Douglas Jackson

9 June 2023

Published by Michelle Ansell on 9 June 2023

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5 Secrets Your Contingent Recruiter Doesn’t Want You to Know

Do you ever wonder why your recruitment campaign is so hard? Do you ever wonder why the recruiters don't deliver on your role? What if I could tell you there is a way where you can get your recruiter to spend over six times more time on your job search? Interested? Then read on in 5 Secrets Your Contingent Recruiter Doesn’t Want You to Know….

17 November 2020

Published by Douglas Jackson on 17 November 2020

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Planning Your Virtual Talent Acquisition Strategy?

Improve your virtual talent acquisition and recruitment strategy with these top tips and start attracting top talent.

3 June 2020

Published by Douglas Jackson on 3 June 2020

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Searching For Excellence and Geisha Recruiters???

Searching for excellence; Japanese culture strives for perfection, the bullet train, the geisha, sushi chef....many people see recruitment as easy but to become an expert takes time......

30 March 2020

Published by Douglas Jackson on 30 March 2020

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6 Top Tips For Video Interviews

With the nations home-working in full swing, there have been a number of changes for us all day to day. From battling with the youngest family […]

24 January 2020

Published by Douglas Jackson on 24 January 2020

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Attracting and Retaining The Skills For The Future.

I was at a recent event and talking to a Director of Customer Experience about the changing roles within the customer market, as well as the […]

7 January 2020

Published by Douglas Jackson on 7 January 2020

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Customer Experience Stars

The start of a New Year, we don’t know about you but it always brings about a time of self reflection, of improvement, of new beginnings, […]

11 December 2019

Published by Douglas Jackson on 11 December 2019

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Stability In a Changing Market

Well, we are hours away from yet another time in our economic climate whereby decisions of our country are going to be remembered in history. Whatever […]

27 November 2019

Published by Douglas Jackson on 27 November 2019

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Europe’s finest- ECCCSAs 2019

It was the biggest yet, with 1300 attendees from over 24 countries arriving at the Battersea Evolution for the 2019 European Contact Centre and Customer Service […]

11 October 2019

Published by Douglas Jackson on 11 October 2019

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Customer Experience Awards 2019

A 10th year anniversary for Awards International and the UK Customer Experience Awards. With almost 30 categories and 150 judges, the event was back at the […]