AI – Douglas Jackson

27 June 2024

Published by Michelle Ansell on 27 June 2024

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A Deep Dive Into Top Priorities For Operational Support Leaders

What is of importance to the Operational Support Director and the COO, whilst Operational Support functions now are doing much more in a modern business, AI, tools Tech, Analytics etc you might be surprised at what comes out top in this research

27 June 2024

Published by Michelle Ansell on 27 June 2024

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Do I Need A Resource Planning Director

What is a Resource Planning Director and Should You Hire one for your company? Video and more information inside.

27 June 2024

Published by Michelle Ansell on 27 June 2024

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The Importance of Resource Planning, Analytics, and Customer Insight Roles

Operational Support functions are essential to running and effective and efficient operation, helping your business thrive. Find our why resource planning, insight and analytics roles are so crucial for your company and how to hire a good one

19 March 2024

Published by Michelle Ansell on 19 March 2024

The Chief Customer Officer – Who Are They and Do You Need One

One of the most significant contributions of a CCO is their ability to cultivate a customer-centric culture throughout the organization. By championing the importance of customer satisfaction, a CCO encourages every team, from marketing to product development, to prioritise the needs and preferences of customers.

19 March 2024

Published by Michelle Ansell on 19 March 2024

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Applicant Unknown How AI Might Be Effecting Your Talent Acquisition

As artificial intelligence (AI) advances it's reach across our activities and lives, job applications and how job seekers apply for positions is coming clearly into view

4 May 2020

Published by Douglas Jackson on 4 May 2020

The New Customer and Employee Landscape

What a few months, outside of the movies, I don’t think the majority of us could have ever planned or thought the country would be in […]

28 October 2019

Published by Douglas Jackson on 28 October 2019

Voice Still King in Retail

I had the opportunity of attending a retail round-table event hosted by Ann-Marie Stagg and the CCMA in London last week, titled ‘The Future of Retail’. […]

16 May 2018

Published by Douglas Jackson on 16 May 2018

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Maximising Productivity with AI

Tuesday 15th May 2018 – A Great afternoon at the Brewery in London as Rebecca Lawrence and Kerry Gidziewicz attended the CCMA Seminar “Maximising Productivity with […]

25 April 2018

Published by Douglas Jackson on 25 April 2018

Being Your Personal Best: Customer Strategy and Planning 2018

This week #TeamDJ were back in Harrogate, (who now have their very own Ivy restaurant for those foodies planning a trip), for the Customer Strategy and […]