28 October 2019Published by Douglas Jackson on 28 October 2019Categories Behavioural Assessment Tools Behavioural Profiling Best Practice Contact Centre Industry Customer Experience customer service Customer Strategy Customer Success Employee Engagement Executive Search Recruitment Recruitment Agency Retained Recruitment Retained Search RetentionRetained Recruiter AcademyAt Douglas Jackson, we are committed to keeping ourselves abreast with new and best industry practises, as well as brushing up on the more traditional ones. […]