30 April 2014Published by Douglas Jackson on 30 April 2014Categories Awards Best Practice Business Planning Contact Centre Industry Customer Service Industry Customer Strategy Douglas Jackson Employee Engagement Homeworking Performance Resource Planning Industry Talent ManagementCustomer Strategy and Planning – ‘Bridging the Gap’April 2014 and TeamDJ head to Brighton for this year’s Customer Strategy and Planning Conference. The headline; ‘Bridging the Gap’, almost had a dual meaning, along […]