16 May 2018Published by Douglas Jackson on 16 May 2018Categories AI Automated Customer Service Awards Best Practice Chatbots Contact Centre Industry CRM Customer Experience ROI Customers Data Digital Experience Douglas Jackson multi channel customer experience omni-channel RoboticsMaximising Productivity with AITuesday 15th May 2018 – A Great afternoon at the Brewery in London as Rebecca Lawrence and Kerry Gidziewicz attended the CCMA Seminar “Maximising Productivity with […]