30 September 2016Published by Douglas Jackson on 30 September 2016Categories Awards Best Practice Contact Centre Industry Customer Contact Customer Experience Customer Experience ROI customer service Customer Service Industry Customer Strategy Customers Growth of Customer Experience LeadershipUK Customer Experience Awards 2016Last week we were back at the Park Plaza, Westminster Bridge for the 2016 UK Customer Experience Awards. With one of the best views from a […]
27 May 2015Published by Douglas Jackson on 27 May 2015Categories Contact Centre IndustryThe UK National Contact Centre Awards 2015Last week, TeamDJ were delighted to attend the CCMA Seminar ‘The Future of Contact Centre Working’ held at the Brewery, Montcalm Hotels. The Seminar featured some […]