30 November 2017Published by Douglas Jackson on 30 November 2017Categories Awards Contact Centre Industry Customer Contact Customer Experience Customer Service Industry Customer Strategy Digital Experience multi channel customer experience omni-channel Social Customer ServiceEuropean Contact Centre & Customer Service Awards ECCCSA’s 2017Wow, what a scene, it truly was a spectacular sight as we entered the grand hall at the Battersea Evolution for the ECCCSA’s, European Contact Centre […]