16 November 2015
A content packed conference, with much to digest, great speakers, the UK National Contact Centre Conference #ukccc15 #cctr
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- Emma Donnelly
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- FXA
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- Gartner
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- Gavin Morden
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- general election
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- Giles Mclellan UCLAN
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- Give me a Sign
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- Greg Reed
- Group Head of Digital
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- Hannah-Louise Cox
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- Head of Analytics Recruitment
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- Head of Customer Service
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- Heather Small
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- helen wilson
- Henley Business School
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- Holly Beeston
- Home Group
- Homebuyers Companion app
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- Horrible Bosses 2
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- How to Achieve Business Success
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- How to hire great leaders
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- how to recruit effective resource planners
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- How will resource planning change
- HR Director
- HSBC
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- human interactions
- Human Resource Director
- hydrogen
- I&D Strategy
- Ian Golding
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- Ibot
- Icon Communication centres s.r.o
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- Institute of Customer Service
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- Interview
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- Intuit
- investment
- Ipsos loyalty
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- Is Customer Experience Dead
- Is the Future Bright For Call Centres
- is voice still king in retail
- Isobel Rogers
- ITV
- ivyhouse
- James Comey
- James Dodkins
- James Leach
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- James Vicary
- James Walker
- Japan
- Jasmeet Narang
- Jason Bateman
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- JDRF Type 1 Diabetes charity
- Jennifer Holloway
- Jeremy Nicholas
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- Jo Causon
- Jo Thompson Managing Director
- Jo thomson
- Job Analysis Tools
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- job search
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- Joe Diskin
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- John Timpson
- Jonathan Cowie COO
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- judging
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- Julie Peasgood
- Justin Haines
- Kamyar
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- Karen Wenborn
- KCOM Group
- keith stapleton
- Kerry Gidziewicz
- Kevin Spacey
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- knowledge management
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- LBGTQ+
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- leading a great team
- Learning
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- Legal and General
- Lego
- Leigh Hopwood
- Leon Stafford
- Lexden
- Liam Smith
- Lichfield
- Lichfield Cathedral
- listening
- listening skills
- Little Miss
- Live Chat Channel
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- Lloyds bank
- lockdown
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- logistics
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- Logmein
- london
- London Air Ambulance
- London Midland
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- Louise Locke
- Lovefilm
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- Luke Sykwalker
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- M People
- Macmillan Cancer Support
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- Major Tim Peake
- malta
- Management Information
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- Manu Up the World Champion Way
- Manuela Pifani
- marcus hickman
- Marija Prokic
- Marije Gould
- Mark Billingham
- Mark Foyster
- Mark Howe
- Mark Whitby
- Mark Wright
- Marketmakers
- Martin Dukes
- Martin Hill-Wilson
- Martin Hills Wilson
- Martin Kemp
- Martin Teasdale
- Mary Cope
- masschallenge
- Mats Rennstam
- Matthew Chatterton
- McCrindle Social Research
- Mcdonalds
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- Mcquaig behavioural profiling
- Measuring the right things
- Mel ODonghue Director
- Mental Boxing
- Mental Health
- Merseyrail
- Metor Bank
- Metro Bank
- MI
- Michael Jordan
- Michael Sherwood
- Michelle Ansell
- Microsoft
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- Mike Walmsley
- Milennials
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- Morris Pentel
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- Mr Gurmpy
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- My Home Move
- My Magic+
- Myers Briggs
- Natalie Keightley
- National Car Parks
- National Contact Centre Conference
- NAtionwide
- Nationwide Building Society
- NE Ambulance
- needle in a haystack
- Neil Skehel
- Neopost
- Net Promoter Score
- net zero
- Netflix
- Netflix hires great people
- Networking
- New Hire Retention
- New Look
- NewDay
- Newfoundland Dog
- Next Generation Employee
- nfl
- NHS professionals
- NICE
- NICE ROBOTICS
- Nice Systems
- Nicola Callan
- Nicola Millard
- Nicola Whitbread
- Nikola Gaubitch
- Nissan
- No 1 Times Top Company to Work for
- Noble Systems
- North East Ambulance Service
- North Pole
- Northern Gas
- northern gas networks
- not for profit digital
- Now TV
- Npower
- NPS
- o2
- OCADO
- Octopus Energy
- Odigo
- ofcom
- Office Safety
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- offshore contact centre
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- Old Mutual Wealth
- Olivia Greenburg
- Olympia
- Olympics
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- on boarding
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- One Housing
- Online awards event
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- Operational Leader
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- Operational Support Director
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- opportunities offshore
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- Optivo
- Organisational Misbehaviourists
- Our Greatest Team
- out dated recruitment
- out-law.com
- outbound data
- outbound dialler
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- Ovo Energy
- Oxford VR
- PA Housing
- Palladium Digital
- papyrus
- parcel delivery
- park plaza hotels
- Patty mcCord Netflix
- Paula Kennedy
- Payar
- PaymentSense
- Peak End Rule
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