25 April 2018Published by Douglas Jackson on 25 April 2018Categories AI Analytics Recruitment Automated Customer Service Awards Behavioural Assessment Tools Best Practice Business Planning Candidate Experience Contact Centre Industry Customer Experience Customer Experience ROI customer insight Employee Engagement Leadership Motivation Resource Planning Industry Robotics Speech Analytics Talent Management Transformation/ChangeBeing Your Personal Best: Customer Strategy and Planning 2018This week #TeamDJ were back in Harrogate, (who now have their very own Ivy restaurant for those foodies planning a trip), for the Customer Strategy and […]