9 December 2015
It was pleasure, as always, to be a part of this years’ Digital Experience Awards at the Riverbank Park Plaza, London, and to chair the judges’ […]
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- parcel delivery
- park plaza hotels
- Patty mcCord Netflix
- Paula Kennedy
- Payar
- PaymentSense
- Peak End Rule
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- Performance Improvements
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- Perry Fletcher
- persistance
- Personal Branding for Brits
- Personal development
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- personalise customer service
- Petchatz
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- Phil O'Sheil Operations Director ATOS
- Philippines Jobs Opportunities
- Phygital
- Pindrop
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- political landscape
- poly
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- PPFCONF
- Premier Inn
- Premises
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- Presentation of Data
- Pride
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- Professional Planning
- Professional Planning Forum
- Professional Recruitment Consultant
- Professor Moira Clark
- Project Manager Recruitment Consutlants
- Promotions
- protection of your brand
- Proven Recruitment Consultants
- Pschometric Testing
- psychometric job evaluation
- public service digital awards
- Pusula Call Center
- Qstory
- Quality
- Quality in Contact Centres
- Quality Solutions Director
- quarsh.com
- RAC
- Rachel Clacher
- rackspace
- Raconteur
- radisson blu edwardian
- Rank Group Director of Customer Services
- Ray Kroc
- rbs
- Reach Contact
- Reach for the Stars
- real results training
- Rebecca Lawrence
- Recruit a Customer Experience Director
- recruit business intelligencespecialists
- recruit good contact centre people
- Recruiters
- recruiting
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- recruiting great talent
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- recruitment
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- stability in an uncertain market
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- The Future of the Contact Centre Conference
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- The Game of Thrones
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- The Met Police
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- The new customer service and contact centre landscape
- The Perfect handshake
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- then be understood
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- vita student
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- Vodafone Chatbot
- voice biometrics
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- voice technology of the future
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- vulnerability
- vulnerable customers
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- Water
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- Webchat
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- what is the best recruitment
- What makes a top leader
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- what recruitment consultant should I choose
- which recruiter to choose
- Which?
- Why Choose Water
- Wilko
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- winners
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- Winning with Customer Experience
- Winning with CX
- wisdom
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- Workers Voice
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- workforce management
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- WUN
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- You're fired
- Your Personal Brand
- Zaheer Gilani
- Zig Ziglar Quote
- Zuto
16 January 2015
Published by Douglas Jackson on 16 January 2015
For this month’s guest blog we would like to welcome back co-author of the new book ‘Delivering Effective Social Customer Service’ – Carolyn Blunt. Carolyn shares 5 […]
8 October 2014
Published by Douglas Jackson on 8 October 2014
For our guest blog this week, we would like to welcome Bob Horton. Bob is a board level business professional, experienced in Operations Management Leadership, Performance […]
4 October 2013
Published by Douglas Jackson on 4 October 2013
This week, some of TeamDJ have been at the Call Centre & Customer Management Expo. This is an event that some of our team have been attending for […]
18 September 2013
Published by Douglas Jackson on 18 September 2013
For this week’s Guest Blog, we are delighted to introduce Carolyn Blunt. Carolyn is the Managing Director of Real Results Training and co-author of ‘Delivering Effective […]