28 November 2018
So to the most prestigious event in the contact centre and customer service calendar. The European Contact Centre and Customer Service Awards. Once again held at […]
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24 May 2018
In a world where customers and employees have an ever-growing number of platforms to discuss and rate your company, customer and employee experience must be at […]
1 November 2017
Published by Douglas Jackson on 1 November 2017
Since working for Douglas Jackson and recruiting experienced leaders and practitioners for the Customer Insight, Analytics, CRM and Product industry, I am now far more aware […]