16 November 2015
A content packed conference, with much to digest, great speakers, the UK National Contact Centre Conference #ukccc15 #cctr
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- Give me a Sign
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- Greg Reed
- Group Head of Digital
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- Heather Small
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- Homebuyers Companion app
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- Horrible Bosses 2
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- How to Achieve Business Success
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- How to hire great leaders
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- how to recruit effective resource planners
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- How will resource planning change
- HR Director
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- human interactions
- Human Resource Director
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- I&D Strategy
- Ian Golding
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- Institute of Customer Service
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- Intuit
- investment
- Ipsos loyalty
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- Is Customer Experience Dead
- Is the Future Bright For Call Centres
- is voice still king in retail
- Isobel Rogers
- ITV
- ivyhouse
- James Comey
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- Japan
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- Jason Bateman
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- JDRF Type 1 Diabetes charity
- Jennifer Holloway
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- Jo Causon
- Jo Thompson Managing Director
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- Job Analysis Tools
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- Joe Diskin
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- judging
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- Julie Peasgood
- Justin Haines
- Kamyar
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- keith stapleton
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- LBGTQ+
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- Learning
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- Legal and General
- Lego
- Leigh Hopwood
- Leon Stafford
- Lexden
- Liam Smith
- Lichfield
- Lichfield Cathedral
- listening
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- Live Chat Channel
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- Lloyds bank
- lockdown
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- Logmein
- london
- London Air Ambulance
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- Louise Locke
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- M People
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- Management Information
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- Manu Up the World Champion Way
- Manuela Pifani
- marcus hickman
- Marija Prokic
- Marije Gould
- Mark Billingham
- Mark Foyster
- Mark Howe
- Mark Whitby
- Mark Wright
- Marketmakers
- Martin Dukes
- Martin Hill-Wilson
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- Martin Kemp
- Martin Teasdale
- Mary Cope
- masschallenge
- Mats Rennstam
- Matthew Chatterton
- McCrindle Social Research
- Mcdonalds
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- Mcquaig behavioural profiling
- Measuring the right things
- Mel ODonghue Director
- Mental Boxing
- Mental Health
- Merseyrail
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- Michael Jordan
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- Michelle Ansell
- Microsoft
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- My Home Move
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- Myers Briggs
- Natalie Keightley
- National Car Parks
- National Contact Centre Conference
- NAtionwide
- Nationwide Building Society
- NE Ambulance
- needle in a haystack
- Neil Skehel
- Neopost
- Net Promoter Score
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- Netflix
- Netflix hires great people
- Networking
- New Hire Retention
- New Look
- NewDay
- Newfoundland Dog
- Next Generation Employee
- nfl
- NHS professionals
- NICE
- NICE ROBOTICS
- Nice Systems
- Nicola Callan
- Nicola Millard
- Nicola Whitbread
- Nikola Gaubitch
- Nissan
- No 1 Times Top Company to Work for
- Noble Systems
- North East Ambulance Service
- North Pole
- Northern Gas
- northern gas networks
- not for profit digital
- Now TV
- Npower
- NPS
- o2
- OCADO
- Octopus Energy
- Odigo
- ofcom
- Office Safety
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- Olivia Greenburg
- Olympia
- Olympics
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- One Housing
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- Organisational Misbehaviourists
- Our Greatest Team
- out dated recruitment
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- Ovo Energy
- Oxford VR
- PA Housing
- Palladium Digital
- papyrus
- parcel delivery
- park plaza hotels
- Patty mcCord Netflix
- Paula Kennedy
- Payar
- PaymentSense
- Peak End Rule
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- Perkbox
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- persistance
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- Petchatz
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- Quality Solutions Director
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- RAC
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- social customer care
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- The Game of Thrones
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- vita student
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- vulnerability
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- Water
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- what is the best recruitment
- What makes a top leader
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- what recruitment consultant should I choose
- which recruiter to choose
- Which?
- Why Choose Water
- Wilko
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- winners
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- wisdom
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- World Boxing Champion
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- WUN
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- YapiKredi
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- You're fired
- Your Personal Brand
- Zaheer Gilani
- Zig Ziglar Quote
- Zuto
8 October 2014
Published by Douglas Jackson on 8 October 2014
For our guest blog this week, we would like to welcome Bob Horton. Bob is a board level business professional, experienced in Operations Management Leadership, Performance […]
19 May 2014
Published by Douglas Jackson on 19 May 2014
This week Douglas Jackson attended the CCMA (Call Centre Management Association) seminar; The Contact Centre Skills and Knowledge of the Future.
17 December 2013
Published by Douglas Jackson on 17 December 2013
How to Recruit and Retain the Best Talent – Recruitment: Earlier this year, Douglas Jackson were at the Call Centre Expo and one of our Managing […]
19 November 2013
Published by Douglas Jackson on 19 November 2013
One of the great things about the Customer Contact industry is that there are a good number of conferences and award ceremonies to help share best […]
4 October 2013
Published by Douglas Jackson on 4 October 2013
This week, some of TeamDJ have been at the Call Centre & Customer Management Expo. This is an event that some of our team have been attending for […]
13 December 2011
Published by Douglas Jackson on 13 December 2011
Categories
Welcome to Douglas Jackson’s Blog: Douglas Jackson are an Executive & Managerial recruitment organisation, specialising across the Contact Centre, Outsourcing & Customer Service industry. We specialise in […]