12 October 2018Published by Douglas Jackson on 12 October 2018Categories Awards Contact Centre Industry Continuous Improvement/Process Improvment Customer Experience Customer Experience ROI customer service Customer Service Industry Customer Strategy Customers Digital Digital Experience Employee Engagement Employees Programmes/ProjectsUK Customer Experience Awards 2018This week we were back to the magnificent backdrop of Wembley Stadium for the UK Customer Experience Awards 2018. Now in it’s 9th year, the event […]
2 October 2017Published by Douglas Jackson on 2 October 2017Categories Awards Contact Centre Industry Continuous Improvement/Process Improvment Customer Experience Customer Experience ROI Employee Engagement Employees financial services Growth of Customer Experience PerformanceUK Customer Experience Awards 2017The UK Customer Experience Awards arrived at Wembley Stadium for this years judging and presentations. Although the venue and use of the executive boxes meant for the […]