AI in Call Centres – Douglas Jackson

AI in Call Centres

28 October 2019

Voice Still King in Retail

I had the opportunity of attending a retail round-table event hosted by Ann-Marie Stagg and the CCMA in London last week, titled ‘The Future of Retail’. […]
8 October 2014

Is The Future Bright For Call Centres?

For our guest blog this week, we would like to welcome Bob Horton. Bob is a board level business professional, experienced in Operations Management Leadership, Performance […]
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