2 October 2017Published by Douglas Jackson on 2 October 2017Categories Awards Contact Centre Industry Continuous Improvement/Process Improvment Customer Experience Customer Experience ROI Employee Engagement Employees financial services Growth of Customer Experience PerformanceUK Customer Experience Awards 2017The UK Customer Experience Awards arrived at Wembley Stadium for this years judging and presentations. Although the venue and use of the executive boxes meant for the […]
30 September 2016Published by Douglas Jackson on 30 September 2016Categories Awards Best Practice Contact Centre Industry Customer Contact Customer Experience Customer Experience ROI customer service Customer Service Industry Customer Strategy Customers Growth of Customer Experience LeadershipUK Customer Experience Awards 2016Last week we were back at the Park Plaza, Westminster Bridge for the 2016 UK Customer Experience Awards. With one of the best views from a […]