3 June 2020Published by Douglas Jackson on 3 June 2020Categories Behavioural Assessment Tools Behavioural Profiling Best Practice Candidate Experience Contact Centre Industry Continuous Improvement Customer Contact Customer Experience customer service Customer Strategy Customer Success Customers Digital Experience Diversity and Inclusion Executive Search Hiring Personal Development RecruitmentSearching For Excellence and Geisha Recruiters???Searching for excellence; Japanese culture strives for perfection, the bullet train, the geisha, sushi chef....many people see recruitment as easy but to become an expert takes time......