17 July 2018Published by Douglas Jackson on 17 July 2018Categories Awards Candidate Experience Continuous Improvement Continuous Improvement/Process Improvment Customer Experience Digital Digital Experience multi channel customer experience Transformation/ChangeUK Digital Experience Awards 2018Now in its 4th year, the UK Digital Experience Awards aims to reward excellence and innovation in using digital technology to improve the customer experience. This […]
9 December 2015Published by Douglas Jackson on 9 December 2015Categories Awards customer service Customer Service Industry Digital Digital Experience omni-channel Social Customer Service social mediaThe Digital Experience Awards 2015It was pleasure, as always, to be a part of this years’ Digital Experience Awards at the Riverbank Park Plaza, London, and to chair the judges’ […]