22 May 2017Published by Douglas Jackson on 22 May 2017Categories Analytics Automated Customer Service Best Practice Candidate Experience Chatbots Contact Centre Industry Customer Experience customer insight Customer Service Industry Digital Homeworking Robotics Self-Management social mediaHomeworking and Social Media Best Practice with the CCMA.May 16th 2017, location: The Brewery EC1 Members of the CCMA arrived to a surprisingly sunny London to enjoy the Q2 Seminar on Homeworking and Social Media […]