28 November 2018Published by Douglas Jackson on 28 November 2018Categories Awards Best Practice Contact Centre Industry Customer Contact Customer Experience customer insight customer service Customer Service Industry Customer Strategy Data Digital Digital Experience Employee Engagement Motivation multi channel customer experience omni-channel Social Customer ServiceAround the World in 80 Days- #ECCCSA18So to the most prestigious event in the contact centre and customer service calendar. The European Contact Centre and Customer Service Awards. Once again held at […]
4 October 2013Published by Douglas Jackson on 4 October 2013Categories Awards Best Practice Contact Centre Industry Customer Service Industry Customer Strategy Social Customer ServiceThe Call Centre and Customer Management Expo 2013This week, some of TeamDJ have been at the Call Centre & Customer Management Expo. This is an event that some of our team have been attending for […]