Customer Experience ROI – Page 3 – Douglas Jackson

Customer Experience ROI

22 September 2017

New Horizons at Douglas Jackson

After 10 years at our previous home and despite upgrading offices four times over the years, due to continued expansion, we have finally outgrown the Lichfield […]
3 April 2017

Here’s to the next 10!

10 years ago Douglas Jackson was born, what a ride it has been. We are so proud of the growth and development of the business, over what has […]
23 June 2016

The Customer, The C-Suite and The ?

Earlier this year in the Gartner Executive Survey CEO’s put customer service as the most important priority after growth. “The big rise of explicit mentions of […]
9 May 2016

What’s Next For The Development Of Your Live Chat Channel?

The Digital evolution is here! You have managed to convince the exec team that the investment is required and you have successfully established your web-chat channel, […]
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