15 November 2013
For those of you who have been reading our blog for sometime you may remember back in 2012 when Douglas Jackson (well the logo #ontheflag) made […]
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- Netflix hires great people
- Networking
- new appointments
- New Hire Retention
- new hires
- New Look
- NewDay
- Newfoundland Dog
- Next Generation Employee
- nfl
- NHS professionals
- NICE
- NICE ROBOTICS
- Nice Systems
- Nicola Callan
- Nicola Millard
- Nicola Whitbread
- Nikola Gaubitch
- Nissan
- No 1 Times Top Company to Work for
- Noble Systems
- Non Executive Director
- North East Ambulance Service
- North Pole
- Northern Gas
- northern gas networks
- not for profit digital
- Now TV
- Npower
- NPS
- o2
- OCADO
- Octopus Energy
- Odigo
- ofcom
- Office Safety
- Offshore Careers
- offshore contact centre
- Offshore jobs
- Oke Eleazu
- Old Mutual Wealth
- Olivia Greenburg
- Olympia
- Olympics
- omni channel
- Omni-channel Customer Experinece
- omnichannel
- omnixco
- on boarding
- onboarding
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- One Housing
- Online awards event
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- op 50 Customer Experience
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- Operational Leader
- operational planning
- operational support
- Operational Support Director
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- operational support planning
- Operations Director Insurance
- opportunities offshore
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- Organisational Misbehaviourists
- Our Greatest Team
- out dated recruitment
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- outbound data
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- Petchatz
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- Procter
- Product Director
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- Professional Planning Forum
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- Professor Moira Clark
- Project Manager Recruitment Consutlants
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- protection of your brand
- Proven Recruitment Consultants
- Pschometric Testing
- psychometric job evaluation
- public service digital awards
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- Qstory
- Quality
- Quality in Contact Centres
- Quality Solutions Director
- quarsh.com
- RAC
- Rachel Clacher
- rackspace
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- radisson blu edwardian
- Rank Group Director of Customer Services
- Ray Kroc
- rbs
- Reach Contact
- Reach for the Stars
- real results training
- Rebecca Lawrence
- Recruit a Customer Experience Director
- recruit business intelligencespecialists
- recruit good contact centre people
- Recruiters
- recruiting
- Recruiting Competent Leaders
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- recruiting great talent
- recruiting remotely
- recruitment
- recruitment advice
- Recruitment Agency
- recruitment assessment tools
- recruitment change
- Recruitment Consultant
- recruitment consultant candidate experience
- Recruitment Consultant for Customer Experience
- Recruitment Consultants
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- recruitment ideas
- Recruitment Industry Accolades
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- recruitment methods
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- renewables
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- Resource Planning Manager jobs
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- restaurant associates
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- Retail
- Retail Customer Experience
- retail customer service
- Retained REcruiter Academy
- Retained Recruitment not just for the C Suite
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- Revenue Growth
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- RHP
- Richard Abdy.
- Richard Brimble
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- Richmond Housing Parnership
- Rishi Srivastava
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- Riverbank Plaza
- robots
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- rountable
- Routefinding Leadership in Uncertain Terrain
- royal bank of scotland
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- RSA
- Ryanair
- S club7
- Saas
- Sabio
- Sacrifice
- Sainsburys
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- Salaries in Customer Experience
- Salary Survey
- Sales
- Sales Training
- Sandra Peaston
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- Santander
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- Secrets for CEO
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- seek first to understand
- Segment
- select planning
- self help
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- Seren
- Severn Trent Water
- Shakespeare 400
- Sharon Maughan
- Shawcross Bank
- Shop Direct
- Shop Direct Group
- Silver award
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- Site Director
- Sitel
- skills for the future
- Skipton Building Society
- Sky
- Sky Bet
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- Skype interviews
- social customer care
- social customer experience
- social customer service
- Social Engagement
- Social Media
- Social Media Customer Enagement
- Social Mobility
- social networks
- social protection of brand
- Software as a service
- Solar Plants
- Solus Arc
- south africa
- Sparks Grove UK
- Speech Analytics
- SQ
- stability in an uncertain market
- staffordshire county council
- Stakeholder Interactions
- Standard Life
- Staples
- Star Wars
- Star Wars the Force Awakens
- startup
- startupdiversity
- startupfunding
- startups
- startups magazine
- Staysure
- Stefan Gilson
- Stella Insurance
- stephen r covey
- Stephen Yap
- Steve Bartlett
- Steve West
- Steven Lee
- Strategic Leadership
- Stratford Upon Avon
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- Stuart Dorman
- success
- Successful CEO
- Successful hiring
- successful induction programmes
- Successful Recruitment
- successful recruitment process
- SuccessfulCEO
- Succession Recruitment
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- sustainability
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- Tammy Martin Omni Channel Director
- Targetted recruitment
- Team GB
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- TeamDJ
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- Teleperformance Greece
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- Tempcover Ltd
- Tesco Bank
- Tesco Mobile
- Teviot Creative Ltd
- Thames Water
- the body coach
- The brewery
- The Brewery Venue
- The British Library
- The Co-Op
- The Customer Lifeguard
- The Daily Goat
- The English Spa
- The Forum
- The Forum online
- The Founder
- The Future of Insurance
- The future of retail
- The future of the Contact Centre
- The Future of the Contact Centre Conference
- the future of work in contact centres
- The Game of Thrones
- The Great Birtish Businesswoman Awards
- The Guardian
- The Holly Private Hospital
- The Ice Maiden Expedition
- The Impact Room
- The Impact Room Podcast
- The Independent
- the ivy
- The Ivy Harrogate
- the judge club
- The Last Dance
- the mad scientists
- The Majestic Harrogate
- The Majestic Hotel
- The Met Police
- The Method
- The new customer service and contact centre landscape
- The Perfect handshake
- The Pirate Castle
- The Pirates Castle
- The Share Centre
- The Voice
- The White company
- The Worlds Greatest Living Explorer
- then be understood
- therockabellas
- Thierry Henry
- Thinking Fast and Slow
- Thomson Reuters
- Three
- Three Ireland
- Three(3)
- Tim Routledge
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- Timpson
- Tobi
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- Tom Jones
- Top 10 Customer Experience Influencer
- Top 20 CX Stars
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- toptips
- Training
- training delivery
- Training Manager
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- Transformation Director
- transformation programmes
- transformational change
- Trends
- Tripadvisor
- True Cost of recruitment
- truphone
- trust
- trust in customer service
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- TSB
- TSB Customer Experience
- TTEC
- TweakCV
- Twilio
- UCAS
- UK Customer Experience Awards
- UK Digital Experience Awards
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- UK National Contact Centre Awards
- UK National Contact Centre Awards 2015
- UK National Contact Centre Awards 2017
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- UKDXAWARDS
- Ulster University
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- User Experience
- Utilities
- Utilities Business Woman of the Year
- Utilities Customer Experience
- Utilities Executive Search
- UX
- Valtech Limited
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- values
- Vanquis
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- Vestel
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- Vice President Digital Sales & Marketing
- Video applications
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- Video chat
- Video Customer Service
- video interviewing
- video interviews
- Virgin Atlantic
- Virgin holidays
- Virgin Media
- Virgin Money
- Virgin Trains overall winner
- virtual coaching
- virtual hiring
- Virtual interviews
- virtual management
- virtual performance
- Virtual Reality
- virtual recruitment strategy
- vita student
- Vitality
- Vitality UK
- Vivid housing
- Vodafone
- Vodafone Chatbot
- voice biometrics
- voice of the Customer
- voice technology of the future
- Volkswagon Group Roadside Assistance
- vulnerability
- vulnerable customers
- waitrose
- Walking Dead
- warner bros
- Water
- Wealthify.com
- Web Chat
- Webchat
- Webhelp
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- webinar
- Wellbeing
- Wembley Stadium
- westminster bridge
- WFM
- What is Strategic leadership
- what is the best recruitment
- What makes a top leader
- What makes good performance
- what recruitment consultant should I choose
- which recruiter to choose
- Which?
- Why Choose Water
- Wilko
- Will.i.am
- winners
- Winning Teams
- Winning with Customer Experience
- Winning with CX
- wisdom
- Women in Utilities Network
- Women Leaders
- Worforce
- Workers of the future
- Workers Voice
- Workforce
- workforce management
- Workforce Optimisation
- Workforce Planning
- World Boxing Champion
- World Remit
- Worst Customer Service
- WUN
- XLN Business
- YapiKredi
- Yotel
- You're fired
- Your Personal Brand
- Zaheer Gilani
- Zig Ziglar Quote
- Zuto
5 November 2013
Published by Douglas Jackson on 5 November 2013
There have been two articles these past few weeks which prompted this post; one came into our email from Imriel Morgan at Talent Puzzle, referring to […]
21 October 2013
Published by Douglas Jackson on 21 October 2013
Categories
Last week, some of TeamDJ attended the UK Customer Experience Awards. We were there to judge one of the award categories, as well as attending the […]
8 October 2013
Published by Douglas Jackson on 8 October 2013
Categories
In our guest post this week, we welcome Marianne Withers. Marianne is a Founding Director of EMC2 (GB) Ltd, the Outbound Specialists and has many years […]
4 October 2013
Published by Douglas Jackson on 4 October 2013
This week, some of TeamDJ have been at the Call Centre & Customer Management Expo. This is an event that some of our team have been attending for […]
18 September 2013
Published by Douglas Jackson on 18 September 2013
For this week’s Guest Blog, we are delighted to introduce Carolyn Blunt. Carolyn is the Managing Director of Real Results Training and co-author of ‘Delivering Effective […]
10 September 2013
Published by Douglas Jackson on 10 September 2013
Following on from our earlier blog post Thinking About Relocating You Career to Exotic Shores which featured some tips, experiences and advice from some Contact Centre […]
13 August 2013
Published by Douglas Jackson on 13 August 2013
In a challenging economy each and every hiring decision has the ability to make, or break a business, and help realise your goals and objectives. As […]
23 July 2013
Published by Douglas Jackson on 23 July 2013
For our Guest Blog this week we are delighted to welcome back Karen Wenborn, Customer Experience Evangelist and a real advocate for Employee Engagement. Karen’s previous […]