9 January 2013
Here at Douglas Jackson we have seen a great deal of change across Resource Planning over the last few years; What was once seen as something […]
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- park plaza hotels
- Patty mcCord Netflix
- Paula Kennedy
- Payar
- PaymentSense
- Peak End Rule
- Pelican Business Services
- Performance Improvements
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- persistance
- Personal Branding for Brits
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- personalise customer service
- Petchatz
- Phil Andrerson
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- Phil O'Sheil Operations Director ATOS
- Philippines Jobs Opportunities
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- Premier Inn
- Premises
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- Pride
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- Professional Planning Forum
- Professional Recruitment Consultant
- Professor Moira Clark
- Project Manager Recruitment Consutlants
- Promotions
- protection of your brand
- Proven Recruitment Consultants
- Pschometric Testing
- psychometric job evaluation
- public service digital awards
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- Qstory
- Quality
- Quality in Contact Centres
- Quality Solutions Director
- quarsh.com
- RAC
- Rachel Clacher
- rackspace
- Raconteur
- radisson blu edwardian
- Rank Group Director of Customer Services
- Ray Kroc
- rbs
- Reach Contact
- Reach for the Stars
- real results training
- Rebecca Lawrence
- Recruit a Customer Experience Director
- recruit business intelligencespecialists
- recruit good contact centre people
- Recruiters
- recruiting
- Recruiting Competent Leaders
- recruiting experience
- Recruiting Great Candidates
- recruiting great talent
- recruiting remotely
- recruitment
- recruitment advice
- Recruitment Agency
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- social customer care
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- south africa
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- startup
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- The Game of Thrones
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- vita student
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- what recruitment consultant should I choose
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- Which?
- Why Choose Water
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29 December 2012
Published by Douglas Jackson on 29 December 2012
Categories
2012 was the year that DJHQ decided to start the Douglas Jackson Blog and we have had some excellent Guest Blogs and Features, so a big […]
14 November 2012
Published by Douglas Jackson on 14 November 2012
Last week some of the team at Douglas Jackson were at the Professional Planning Forum’s Best Practice Seminar, which, this year was held at ‘The Theatre […]
25 October 2012
Published by Douglas Jackson on 25 October 2012
This seems like such a simple question, after all, it is what each and every one of us who work with, or within Customer Service talk […]
10 October 2012
Published by Douglas Jackson on 10 October 2012
Attracting and Retaining Customer Contact employees is an on-going challenge faced by our industry. We all want to see more of those who choose to start […]
25 September 2012
Published by Douglas Jackson on 25 September 2012
Last Friday, Douglas Jackson Consultants attended the Customer Experience Awards, for a day of judging, dinner and award presentations. The venue for the event was The Grand Connaught […]
15 August 2012
Published by Douglas Jackson on 15 August 2012
What a few weeks! Here at DJHQ, we have been blown away by what has been a truly fantastic London 2012 Olympic experience, it has been […]
24 July 2012
Published by Douglas Jackson on 24 July 2012
Our Guest Blog this week comes courtesy of Karen Wenborn. Karen is an expert customer experience professional with a passion for embedding the voice of the customer at […]
12 July 2012
Published by Douglas Jackson on 12 July 2012
Last week TeamDJ attended the Customer Service Training Awards Dinner and Presentations hosted by Don Hales and Anne-Marie Lose of the Customer Service Training Network at […]