19 May 2014
This week Douglas Jackson attended the CCMA (Call Centre Management Association) seminar; The Contact Centre Skills and Knowledge of the Future.
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30 April 2014
April 2014 and TeamDJ head to Brighton for this year’s Customer Strategy and Planning Conference. The headline; ‘Bridging the Gap’, almost had a dual meaning, along […]
17 December 2013
Published by Douglas Jackson on 17 December 2013
How to Recruit and Retain the Best Talent – Recruitment: Earlier this year, Douglas Jackson were at the Call Centre Expo and one of our Managing […]
7 March 2012
Published by Douglas Jackson on 7 March 2012
In recent weeks, we have been asked to recruit a number of newly created senior Customer Service appointments for organisations undergoing major transformation or change across […]
13 December 2011
Published by Douglas Jackson on 13 December 2011
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Welcome to Douglas Jackson’s Blog: Douglas Jackson are an Executive & Managerial recruitment organisation, specialising across the Contact Centre, Outsourcing & Customer Service industry. We specialise in […]