diversity

19 March 2024

Consumer Duty: An Opportunity for Consumer-Centric Excellence

The landscape of the insurance sector in the United Kingdom is in a state of evolution. This article focuses on the profound impact of the Consumer Duty, exploring how insurers can align their operations to not only meet the Duty's standards but to drive Customer Experience/
19 March 2024

Empathy and Vulnerability in Utilities Leadership

Thierry Henry and his candid conversation with Steven Bartlett delved deep into the behind-the-scenes journey of success, the sacrifices made, and the crucial role of empathy and vulnerability in leadership.
19 March 2024

The Net Zero Unsung Hero?

This was a great opportunity to learn more about both the current and future Hydrogen landscape and it's importance in the journey to Net Zero.
19 March 2024

Female Leadership

Hiring Directors in the Utilities industry: are soft skills or technical skills King?
28 April 2021

Help to move the dial when it comes to EDI…

How important is EDI, Equality, Diversion and Inclusion, to you and or your business. Latest research on why diversity matters shows
30 March 2021

Do you have an Inner Cheerleader or Critic?

Do you have nagging thoughts that you’re not good enough? This negative, self-critical voice can undermine how we feel
15 March 2021

Diversity through recruitment

Are you considering a more diverse, inclusive recruitment strategy?
4 May 2020

The New Customer and Employee Landscape

What a few months, outside of the movies, I don’t think the majority of us could have ever planned or thought the country would be in […]
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