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john montgomery

19 March 2024
Published by Michelle Ansell on 19 March 2024
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Consumer Duty: An Opportunity for Consumer-Centric Excellence

The landscape of the insurance sector in the United Kingdom is in a state of evolution. This article focuses on the profound impact of the Consumer Duty, exploring how insurers can align their operations to not only meet the Duty's standards but to drive Customer Experience/
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9 June 2023
Published by Michelle Ansell on 9 June 2023
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5 Secrets Your Contingent Recruiter Doesn’t Want You to Know

Do you ever wonder why your recruitment campaign is so hard? Do you ever wonder why the recruiters don't deliver on your role? What if I could tell you there is a way where you can get your recruiter to spend over six times more time on your job search? Interested? Then read on in 5 Secrets Your Contingent Recruiter Doesn’t Want You to Know….
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19 December 2022
Published by Michelle Ansell on 19 December 2022
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Who is the Chief Customer Officer?

Who is the Chief Customer Officer or the Chief Customer Experience Officer, what do they do and what does a job description look like
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