Recruitment – Page 2 – Douglas Jackson

19 March 2024

Published by Michelle Ansell on 19 March 2024

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Consumer Duty: An Opportunity for Consumer-Centric Excellence

The landscape of the insurance sector in the United Kingdom is in a state of evolution. This article focuses on the profound impact of the Consumer Duty, exploring how insurers can align their operations to not only meet the Duty's standards but to drive Customer Experience/

9 June 2023

Published by Michelle Ansell on 9 June 2023

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5 Secrets Your Contingent Recruiter Doesn’t Want You to Know

Do you ever wonder why your recruitment campaign is so hard? Do you ever wonder why the recruiters don't deliver on your role? What if I could tell you there is a way where you can get your recruiter to spend over six times more time on your job search? Interested? Then read on in 5 Secrets Your Contingent Recruiter Doesn’t Want You to Know….

17 February 2021

Published by Douglas Jackson on 17 February 2021

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The skill or the will…

Do your future leaders have the skill and the will?

5 February 2021

Published by Douglas Jackson on 5 February 2021

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Top 20 CX Stars

So incredibly proud that both myself and Hannah Louise Cox were nominated for and have now been listed in the Top 20 of the CX Stars 2021. This is the second year running we have both been featured across the Customer Experience community by leading publication Customer Experience Magazine.

17 November 2020

Published by Douglas Jackson on 17 November 2020

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Planning Your Virtual Talent Acquisition Strategy?

Improve your virtual talent acquisition and recruitment strategy with these top tips and start attracting top talent.

5 November 2020

Published by Douglas Jackson on 5 November 2020

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The UK National Contact Centre Conference 2020

This week I had the pleasure of attending the UK National Contact Centre Conference with the CCMA. This is a long standing commitment and much anticipated […]

24 July 2020

Published by Douglas Jackson on 24 July 2020

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Basketball, Burgers and Resilient Leadership.

What does basketball and burgers have to do with resilient leadership? Learn more in this short article.

3 June 2020

Published by Douglas Jackson on 3 June 2020

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Searching For Excellence and Geisha Recruiters???

Searching for excellence; Japanese culture strives for perfection, the bullet train, the geisha, sushi chef....many people see recruitment as easy but to become an expert takes time......

4 May 2020

Published by Douglas Jackson on 4 May 2020

The New Customer and Employee Landscape

What a few months, outside of the movies, I don’t think the majority of us could have ever planned or thought the country would be in […]